Senior Retail Manager

6 days ago


San Francisco, California, United States Frame USA Full time
Job Description

Job Title: General Manager

Company: Frame USA

Location: USA

Job Type: Full-time

About Us:

Frame USA is a leading fashion brand that embodies the essence of California style with a touch of European sophistication. Our brand is built on the principles of quality, luxury, and timeless design.

Job Summary:

We are seeking an experienced General Manager to lead our store operations and drive business growth. The ideal candidate will have a proven track record of managing high-performing teams, driving sales, and delivering exceptional customer experiences.

Key Responsibilities:

  • Store Operations: Oversee the day-to-day operations of the store, ensuring seamless execution of sales, customer service, and visual merchandising.
  • Team Management: Lead, motivate, and develop a high-performing team of sales associates, ensuring they have the skills and knowledge to deliver exceptional customer experiences.
  • Sales and Revenue Growth: Develop and implement strategies to drive sales growth, increase revenue, and improve profitability.
  • Customer Experience: Ensure that every customer interaction is exceptional, building loyalty and driving repeat business.
  • Visual Merchandising: Oversee the visual presentation of the store, ensuring it is always visually appealing and aligned with the brand's aesthetic.
  • Inventory Management: Manage inventory levels, ensuring that stock is optimized and that the store is always fully stocked.
  • Loss Prevention: Implement and maintain effective loss prevention strategies to minimize shrinkage and protect company assets.
  • Reporting and Analysis: Provide regular sales reports and analysis to the Director of Stores, identifying trends and areas for improvement.

Requirements:

  • Minimum 5 years of retail management experience
  • Proven track record of driving sales growth and improving profitability
  • Excellent leadership and team management skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Knowledge of luxury retail operations and best practices

What We Offer:

Frame USA offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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