Regional Operations Leader

2 weeks ago

Indiana, Pennsylvania, United States Thomas Cuisine Full time
About Us
Founded in 1986, Thomas Cuisine is a distinguished, privately owned contract food service organization. We champion the restorative power of wholesome foods and are committed to crafting made-from-scratch meals daily.

Every member of the Thomas Cuisine team serves as an ambassador, embodying our mission, reflecting our core values, and fostering relationships while adhering to our principles.

What We Offer

Become part of our team and gain access to a plethora of benefits, including supportive colleagues, state-of-the-art learning technologies, exceptional employee wellness and medical benefits, along with innovative recruitment tools.

As a Regional Operations Leader in our senior living sector, your contributions will have a profound impact, enhancing the experiences of our customers, residents, and partners.

Benefits Include:
- Comprehensive medical, dental, and vision insurance with multiple plans available.
- Generous Paid Time Off and Paid Leave Programs.
- 401(k) with company matching.
- Wellness initiatives, financial planning, behavioral health support, and more.

Salary Range:
$110,000 - $140,000 annually plus bonus potential.

Managed Areas:
Illinois, Indiana, Iowa.
Your Role

This engaging Regional Operations Leader position promises both challenges and rewards, paving the way for ongoing career advancement.

As an essential member of our regional management team, you will influence the direction of your area by establishing objectives, ensuring adherence to corporate standards, and driving financial success.

Your responsibilities will include:

  • Strategically planning and directing operations within the designated region to achieve Key Performance Indicators.
  • Clarifying team objectives and strategies, setting clear priorities for all team members.
  • Participating in strategic planning sessions to define divisional and regional objectives.
  • Expanding profitable business within the geographic area through new acquisitions and business development.
  • Leading the sales process for new business, preparing proposals, and delivering presentations.
  • Developing and managing an annual budget for the assigned region, ensuring financial compliance.
  • Conducting regular unit inspections to ensure contract compliance and maintain client satisfaction.
  • Resolving escalated client, resident, customer, and employee-related issues.
  • Collaborating with legal and human resources on customer and employee-related matters.
  • Conducting annual performance evaluations and overseeing timely reporting in accordance with corporate policies.
Qualifications

To be successful in this role, you will need:

  • Willingness to travel a percentage of the year, including overnight stays.
  • A Bachelor’s degree in business or a hospitality-related field, or equivalent experience.
  • A minimum of two (2) years of experience in multi-unit food service management.
  • Proven experience managing multi-unit food service operations with a combined volume of $18 million or greater, overseeing three (3) or more accounts.
  • Strong organizational, problem-solving, and analytical skills.
  • The ability to work independently and collaboratively within diverse teams.
  • Excellent interpersonal and presentation skills.
  • A creative, flexible, and innovative mindset with a commitment to excellence.
  • A track record of driving customer satisfaction.
  • Comfort with working in a fast-paced, unstructured, and P&L-driven environment.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint), Outlook, E-mail, and the Internet.
  • ServSafe certification is highly desirable.
  • Successful completion of criminal background checks (State and Federal) and drug screenings.
Who You Are

Individuals who thrive on our team are service-oriented and possess a helpful, humble, and driven nature. We actively seek team members who are deeply committed to our mission, passionately pursue answers to their inquiries, humbly rely on partners for assistance, tirelessly strive to achieve goals, and reflect on their experiences with gratitude.

If you are prepared to make a significant impact within our senior living sector and excel in a dynamic environment, we welcome you to consider joining our transformative team.

Our Commitment to You

At Thomas Cuisine, we are dedicated to cultivating a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging. We recognize that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow. Our DEIB commitment is not merely a statement but an integral part of our company culture.

REAL Food | Genuine Service | Enduring Relationships

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