Customer Service Liaison

1 week ago


Las Cruces, New Mexico, United States La Clinica de Familia Full time
Join Our Team

We are looking for a skilled and dedicated Medical Records Coordinator to join our team at La Clinica de Familia. As a key member of our front office staff, you will be responsible for maintaining accurate and confidential medical records, providing exceptional customer service to patients, and ensuring compliance with applicable policies and standards.



**Job Description**
As a Front Office Support Specialist, you will assist with various front office functions, including answering phones, greeting patients, and performing other administrative tasks. You will also be responsible for maintaining accurate and up-to-date patient information, ensuring confidentiality and safe-guarding in compliance with applicable policies and standards.

**Key Responsibilities**
  • Maintain accurate and confidential medical records
  • Provide exceptional customer service to patients
  • Assist with various front office functions
  • Ensure compliance with applicable policies and standards


**Requirements**
  • Bilingual English/Spanish required
  • Excellent communication and phone etiquette skills
  • High attention to detail and organizational skills
  • Ability to work well under pressure and with minimal supervision


**Benefits**
We offer a comprehensive benefits package, including:
• PPO health insurance
• Dental and vision insurance
• 401(K) with employer matching
• Life and AD&D insurance
• Short-term and long-term disability
• Supplemental life insurance
• Paid time off (PTO)
• Holidays (9)
• Education reimbursement
• Cafeteria plan
• Employee assistance program
• Travel reimbursement

Estimated salary: $14.62 per hour.
Salary range based on location and experience.

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