Director of Business Operations

6 days ago


Beaumont, Texas, United States Buckner International Full time
About the Role

Buckner International is seeking a highly skilled and experienced Director of Business Services to join our team. As a key member of our leadership team, you will be responsible for overseeing all aspects of the business office, ensuring seamless operations and exceptional customer service.

Key Responsibilities
  • Leadership and Supervision: Provide strategic direction and guidance to assigned staff, fostering a collaborative and productive work environment.
  • Financial Management: Oversee accounts receivable and accounts payable, ensuring accuracy and compliance with regulatory guidelines.
  • Reporting and Compliance: Prepare and submit timely reports, maintaining accurate records and adhering to retention guidelines.
  • Customer Service: Ensure exceptional customer service, responding to resident inquiries and concerns in a professional and courteous manner.
  • Accounting and Billing: Direct timely and accurate billing for private pay, Medicare, and co-insurance amounts, in accordance with CMS guidelines and Buckner policies.
  • File Management: Maintain accurate and up-to-date resident financial files, adhering to retention guidelines and HIPAA regulations.
Requirements
  • Education: High school diploma or equivalent required; bachelor's degree in business or accounting preferred.
  • Experience: Minimum 8 years of related work experience, with a minimum of 5 years overseeing accounts payable and accounts receivable.
  • Skills: Proficient working knowledge of bookkeeping and accounting principles, Medicare billing practices, and customer service expectations.
  • Physical Demands: Ability to work nights and weekends as needed, with occasional lifting of up to 100 pounds.


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