Chief Operations Officer for Multi-Location Childcare Facilities

2 weeks ago


Santa Clarita, California, United States The Learning Experience Full time
Benefits:
  • 401(k) retirement plan
  • Matching contributions for 401(k)
  • Performance-based bonuses
  • Attractive salary package
  • Comprehensive dental coverage
  • Employee discounts available
  • Provision of uniforms at no cost
  • Health insurance options
  • Generous paid leave
  • Opportunities for training and professional growth
  • Vision insurance included
Key Responsibilities:
  • Develop and implement operational strategies for a multi-unit franchisee of The Learning Experience, focusing on key performance indicators such as enrollment, retention, productivity, quality, and customer satisfaction.
  • Utilize analytical skills to assess center performance and market trends, providing necessary support to ensure center success.
  • Foster high-performing teams by cultivating an atmosphere of trust and collaboration among direct reports, franchisees, and corporate staff.
  • Recruit and retain talented personnel, emphasizing career advancement and internal mobility within the organization.
  • Drive EBITDA enhancement through strategic budgeting, financial oversight, and performance evaluation.
  • Implement cost-effective strategies while maintaining high standards of childcare services.
  • Oversee the licensing, marketing, advertising, and operational launch of new locations, including hiring and training staff.
  • Proactively identify resources to address and resolve operational challenges.
  • Act as a business consultant, ensuring adherence to best practices across all operational levels.
  • Address concerns proactively, taking into account the perspectives of both internal and external stakeholders.
  • Continuously seek innovative solutions to enhance performance across the region and the organization as a whole.
  • Collaborate with TLE leadership to introduce new initiatives that foster engagement and growth.
  • Analyze enrollment patterns and work with the Marketing team to devise and execute action plans.
  • Maintain a thorough understanding of standard operating procedures, franchise agreements, and childcare licensing regulations.
  • Ensure compliance with state regulations for all centers, mitigating risks by staying informed about current and proposed regulations and enforcing necessary procedures.
Qualifications:
  • Bachelor's degree in Business Administration, Early Childhood Education, or a related discipline (Master's degree preferred).
  • A minimum of 3 years of experience in leading multi-unit childcare operations.
  • Proven track record in driving EBITDA growth and executing successful expansion initiatives.
  • Strong financial literacy and experience in budget management.
  • Proficient in computer and technical skills, including Microsoft Office Suite and various reporting tools.
  • Excellent project management, business writing, and reporting capabilities.
  • Outstanding interpersonal and verbal communication skills.
  • Solid business acumen, along with strong analytical and problem-solving abilities.
  • Willingness to work a flexible full-time schedule, which may include weekends and holidays.
  • Ability to provide personal transportation to various locations as required by job responsibilities.
Benefits:
  • Competitive salary with performance-related bonuses.
  • Comprehensive health, dental, and vision insurance packages.
  • 401(k) retirement plan with employer matching.
  • Opportunities for professional development.
  • Generous paid time off and flexible scheduling options.
Join NVK Learning and play a pivotal role in shaping the future of early childhood education. If you are a results-driven leader passionate about growth and excellence in childcare, we encourage you to consider this opportunity. Flexible work-from-home options are available. This franchise operates independently under the management of a franchisee.

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