Safety Coordinator

2 weeks ago

Mountain View, California, United States Live Nation Full time

Position Overview:

About Us:

Live Nation Entertainment stands as the premier entity in the live entertainment sector, encompassing renowned global leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. With Ticketmaster leading the charge in event ticketing, we facilitate the sale of over 500 million tickets each year, serving more than 12,000 clients across the globe. Live Nation Concerts is recognized as the foremost provider of live entertainment, orchestrating over 40,000 events and more than 100 festivals annually for nearly 4,000 artists in over 40 nations. Our diverse business units empower Live Nation Media & Sponsorship to forge strategic marketing initiatives that connect over 1,000 brands with the 98 million fans attending our events each year.

Within Live Nation's Concerts Division, we are the birthplace of tours, the platform for artists to flourish, and the source of exhilarating live music experiences for fans. Our vibrant work culture thrives on fun and opportunity, offering perks such as complimentary concert tickets, dog-friendly workplaces, and progressive benefits like student loan assistance and adoption/fertility support. Our commitment to fostering a sense of belonging and community is evident, as we strive to support your career and personal aspirations. The passion for live music unites us, making this an opportune moment to become part of Live Nation.

Who You Are:

You are enthusiastic and driven, possessing an entrepreneurial mindset. You are resourceful, innovative, and committed to excellence. At Live Nation Entertainment, we value these traits, so if this resonates with you, we encourage you to explore further.

Job Responsibilities:

Live Nation is in search of a Safety Coordinator. This role involves assisting with crowd management initiatives and conducting regular patrols to ensure the safety and security of the venue.

Key Responsibilities Include:

  • Ensuring the safety of both patrons and staff.
  • Conducting routine patrols of the venue.
  • Responding promptly to all safety-related incidents.
  • Maintaining a professional demeanor and appearance while on duty.
  • Managing crowd movement throughout various venue areas.
  • Guiding patrons to exits during emergencies.
  • Identifying and addressing problematic attendees effectively.
  • Collaborating with security personnel, medical staff, and first responders.
  • Adhering to all departmental performance, conduct, and attendance standards.
  • Performing a variety of tasks efficiently, often shifting between different responsibilities.
  • Following all legal and ethical guidelines set forth by the Safety Supervisors and Event Safety Manager.
  • Upholding the policies and procedures of the Safety Ambassador Department.
  • Assisting with incident reports as needed.
  • Completing assigned tasks within the established guidelines and deadlines.
  • Interacting courteously and professionally with patrons, vendors, and employees.
  • Other duties as assigned.

Qualifications:

Applicants should possess a high school diploma or equivalent. Effective communication skills in English are essential. A solid understanding of legal regulations and relevant codes is required. Candidates must demonstrate the ability to represent the Safety Ambassador Department positively and perform effectively under pressure. Skills in memorization and quick information retrieval are crucial, as is the capacity to interact calmly with distressed patrons and staff during challenging situations. Physical requirements include the ability to walk, stand, lift at least 45 lbs., and perform various physical tasks.

Compensation: $23.00 per hour

Commitment to Diversity:

We are dedicated to our employees and prioritize diversity and inclusion. You will work in an environment that values your individuality and encourages a healthy work-life balance. As a growing organization, we support your professional and personal development, providing opportunities for new experiences and learning from talented colleagues. We welcome applications from individuals of all backgrounds, regardless of gender, race, sexual orientation, religion, age, disability status, or caregiving responsibilities.

Hiring Practices:

This job description outlines the general nature and level of work expected from employees in this role. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. Live Nation's recruitment policies aim to attract the most qualified candidates efficiently, utilizing various methods including internal promotions, employee referrals, and external recruiting channels.

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