Event Safety Coordinator

2 weeks ago


Mountain View, California, United States Live Nation Full time

Position Overview:

About Us:

Live Nation Entertainment stands as the premier entity in the live entertainment sector, encompassing renowned global leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. With Ticketmaster leading the charge in event ticketing, we facilitate the sale of over 500 million tickets annually, serving more than 12,000 clients across the globe. Live Nation Concerts, the largest live entertainment provider, promotes an impressive array of over 40,000 shows and 100+ festivals each year, showcasing nearly 4,000 artists in more than 40 countries. Our Media & Sponsorship division forges strategic marketing initiatives that connect over 1,000 brands with the 98 million fans attending our events each year.

Our Concerts Division is the birthplace of tours, where artists thrive, and fans revel in the excitement of live performances. We cultivate a vibrant and enjoyable work environment, offering numerous opportunities for growth. Our perks include complimentary concert tickets, dog-friendly workplaces, and progressive benefits such as student loan assistance and support for adoption and fertility. Recognized as a Great Place to Work and one of People Magazine's 50 Companies that Care, we are dedicated to fostering a sense of belonging and helping you achieve both your professional and personal aspirations. Live music is our passion, and we invite you to be part of our journey.

Your Profile:

We seek individuals who are passionate, motivated, and possess an entrepreneurial spirit. If you are resourceful, innovative, and committed, you may be the perfect fit for our team.

Role Responsibilities:

As a Safety Ambassador, you will play a crucial role in ensuring the safety of patrons and staff. Your responsibilities will include:

  • Conducting regular patrols of the venue.
  • Responding promptly to all safety-related incidents.
  • Maintaining a professional demeanor and appearance while on duty.
  • Managing crowd dynamics throughout various venue areas.
  • Guiding patrons to safety exits during emergencies.
  • Identifying and addressing problematic attendees effectively.
  • Collaborating with the Security team, medical personnel, and first responders.
  • Adhering to departmental performance, conduct, and attendance standards.
  • Performing diverse tasks while maintaining efficiency and composure.
  • Following all legal and ethical guidelines set by Safety Supervisors and the Event Safety Manager.
  • Assisting with incident report documentation as needed.
  • Engaging with patrons, vendors, and colleagues in a courteous and professional manner.
  • Completing all assigned tasks within the designated timelines.

Qualifications:

To succeed in this role, you should possess:

  • A high school diploma or equivalent.
  • Effective communication skills in English.
  • An understanding of legal regulations and relevant codes.
  • The ability to represent the Safety Ambassador Department with integrity.
  • Composure under pressure and during crises.
  • Strong memory and information retrieval skills.
  • Effective interaction skills with patrons and employees in challenging situations.
  • Physical capability to walk, stand, lift up to 45 lbs., and perform various physical tasks.

Compensation:

The hourly rate for this position is $23.00.

Commitment to Diversity:

Live Nation is dedicated to fostering an inclusive environment where all individuals can thrive. We encourage applications from diverse backgrounds and are committed to equal employment opportunities for all applicants, regardless of gender, race, sexual orientation, religion, age, disability status, or any other protected characteristic.

Hiring Practices:

This job description is intended to convey the general nature and level of work performed by employees in this role. It is not designed to be an exhaustive list of all responsibilities and qualifications. Live Nation employs various recruitment strategies to attract the most qualified candidates in a timely manner.


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