Venue Safety Coordinator

2 weeks ago

Mountain View, California, United States Live Nation Entertainment Full time

Position Overview:

ABOUT US:

Live Nation Entertainment stands as the premier global entity in live entertainment, encompassing renowned leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster leads the world in event ticketing, selling over 500 million tickets each year and serving more than 12,000 clients globally. Live Nation Concerts is the foremost provider of live entertainment, promoting upwards of 40,000 events and over 100 festivals annually for nearly 4,000 artists across more than 40 nations. Our Media & Sponsorship division connects over 1,000 brands with the 98 million fans attending our events each year. For more information, please visit our website.

Live Nation's Concerts Division is the birthplace of tours, where artists flourish, and fans revel in the excitement of live performances. Our diverse range of owned and operated venues, alongside our Global Touring team, Ticketing, Venue Operations, Marketing, and Sales departments, fosters a vibrant and enjoyable work environment filled with opportunities. With benefits such as complimentary concert tickets, pet-friendly offices, and progressive offerings like student loan reimbursement and adoption/fertility support, it’s no surprise we are recognized as a Great Place to Work and one of People Magazine's '50 Companies that Care'. We are committed to creating an inclusive environment where everyone can thrive and achieve their professional and personal aspirations. Live music is our passion, and we unite through it. There has never been a better time to become part of Live Nation.

WHO YOU ARE:

You are enthusiastic and driven, possessing an entrepreneurial mindset. You are resourceful, innovative, and forward-thinking. At Live Nation Entertainment, we value these traits, so if this resonates with you, we encourage you to explore this opportunity.

ROLE SUMMARY:

Live Nation Concerts is in search of a Venue Safety Coordinator. This individual will play a crucial role in managing crowd safety and will actively monitor the venue to deter any potential disturbances or violations of regulations.

KEY RESPONSIBILITIES:

  • Ensure the safety of guests and staff.
  • Conduct regular patrols throughout the venue and respond promptly to all safety-related incidents.
  • Manage crowd dynamics in various sections of the venue.
  • Guide guests to exits during emergencies.
  • Identify and address problematic attendees appropriately.
  • Collaborate with the Security team, medical staff, and emergency responders.
  • Adhere to all departmental performance, conduct, and attendance standards.
  • Adapt to various tasks seamlessly while maintaining efficiency and composure.
  • Follow all legal and ethical directives from Safety Supervisors and the Event Safety Manager.
  • Uphold the policies and procedures of the Safety Ambassador department.
  • Assist with incident reporting as needed.
  • Complete all assigned duties within the specified guidelines and timelines.
  • Engage with guests, vendors, and staff in a professional and courteous manner.
  • Perform additional duties as assigned.
QUALIFICATIONS:
  • High school diploma or equivalent required.
  • Effective communication skills in English.
  • Understanding of legal regulations and relevant codes.
  • Ability to represent the Safety Ambassador Department with professionalism.
  • Capable of performing effectively in high-pressure situations.
  • Strong memory and quick information retrieval skills.
  • Ability to interact calmly with distressed patrons and staff during challenging situations.
  • Physical capability to walk, stand, lift at least 45 lbs., reach, pull, push, grasp, and drag.
COMPENSATION:
$23.00 per hour

DIVERSITY AND INCLUSION:

We are dedicated to our workforce and prioritize diversity and inclusion. You will work in an environment that encourages you to bring your authentic self to work. We strive to support your work-life balance while promoting your professional and personal growth. We welcome applications from individuals of all backgrounds, regardless of gender, race, sexual orientation, religion, age, disability status, or caregiving responsibilities.

Live Nation is committed to equal employment opportunities for all applicants, regardless of age, ancestry, color, religious creed, marital status, medical condition, disability, military status, political affiliation, national origin, citizenship, race, sex, gender identity, and expression, sexual orientation, or any other legally protected status. We will consider qualified applicants with criminal histories in accordance with applicable laws.

We also provide reasonable accommodations for qualified individuals with disabilities and engage in an interactive process to determine effective accommodations. If you require assistance to perform the essential functions of the position, please reach out to a Human Resources Representative for support.

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