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Food Service Coordinator

2 months ago

Mountain View, California, United States The Ameswell Hotel Full time
Job Summary

The Ameswell Hotel is seeking a skilled Expeditor to join our team. As an Expeditor, you will play a critical role in ensuring the smooth operation of our kitchen and front-of-house services.

Key Responsibilities
  • Coordinate Kitchen and Front-of-House Services: Act as a liaison between the kitchen and front-of-house staff to ensure seamless communication and efficient service delivery.
  • Manage Orders and Priorities: Prioritize orders on the board, set trays for runners to bring to tables, and communicate between servers and line cooks to ensure timely and accurate food delivery.
  • Inspect and Prepare Dishes: Check all dishes for accuracy and presentation, assist with plate garnish if needed, and ensure that all dishes meet restaurant standards.
  • Handle Guest Complaints: Respond to guest complaints in a professional and courteous manner, and work with the team to resolve issues and exceed customer expectations.
  • Lead by Example: Demonstrate leadership skills by providing guidance and feedback to the team, and promoting a positive and respectful work environment.
Requirements
  • 1+ Year of Restaurant Experience: Proven experience in a fast-paced restaurant environment, with a strong understanding of kitchen and front-of-house operations.
  • Knowledge of Health and Safety Standards: Familiarity with kitchen and restaurant health and safety standards, and a commitment to maintaining a clean and safe work environment.
  • Effective Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with a diverse team.
Benefits
  • Competitive Salary and Benefits Package: A comprehensive benefits package, including health insurance, dental insurance, and paid time off.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.
  • Flexible Schedule: A flexible schedule that allows for work-life balance.