Director of Business Development and Operations
7 days ago
The Executive Director of Operations will be responsible for effectively and profitably managing and directing all day-to-day aspects of the operation and sales for La Hec in the Los Angeles market.
The ideal candidate will have a bachelor's degree with a minimum of 5-7 years management experience in the hospitality industry, preferably in the new venture space.
Key Responsibilities:
- Uphold La Hec's standards for quality and performance in all phases of the food and beverage operations.
- Constantly innovate the guest experience - food, service, communications, etc. Balance creativity with practical implementation.
- Manage the operational budget, monthly P&L statements, ensuring all financial reporting is accurate.
- Maintain strong, collaborative working relationships with the client and business partners.
- Oversee management team, including developing talent, promoting from within, coaching, and performance management.
- Develop yearly operational budgets that result in a fiscally sound operation - including product levels and pricing.
- Oversee monthly inventory.
- Verify, prepare, and submit reports/monthly projections as required.
- Work closely with multiple sub-contractors/partners to ensure all standards are met and terms of the contract are followed.
- Ensure compliance with federal, state, local, and La Hec regulations regarding sale of alcohol, OSHA, payroll, employment, and EEO guidelines.
- Perform additional related duties, tasks, and responsibilities as required.
Requirements:
- Bachelor's degree with a minimum of 5-7 years management experience in the hospitality industry, preferably in the new venture space.
- Experience in high volume, foodservice accounts, preferably in premium catering or event business, with experience overseeing the sale of alcohol.
- Excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
- Previous P&L accountability and/or contract-managed service experience preferred.
- Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required.
- Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
- Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays.
- Previous experience in sales and event planning.
- Strong culinary and beverage knowledge is essential.
- Bilingual in Spanish a plus.
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