Executive Director of Operations

7 days ago

Inglewood, California, United States La Hec Full time
About the Role

The Executive Director of Operations will be responsible for effectively and profitably managing and directing all day-to-day aspects of the operation and sales for La Hec in the Los Angeles market.

The GM functions as the primary strategic business leader with responsibility for all aspects of the new venture, including guest experience, event innovation, financial performance, sales, and revenue generation and delivering a return on investment to key stakeholders.

The Executive Director ensures implementation of the level of service associated with La Hec with the objective of exceeding guest expectations and increased profits.

Holds leadership team accountable for strategy execution and guides their individual professional development.

Key Responsibilities
  • Upholding La Hec's standards for quality and performance in all phases of the food and beverage operations.
  • Constantly innovating the guest experience - food, service, communications, etc. Balancing creativity with practical implementation.
  • Managing the operational budget, monthly P&L statements, ensuring all financial reporting is accurate.
  • Maintaining strong, collaborative working relationships with the client and business partners.
  • Overseeing management team, including developing talent, promoting from within, coaching, and performance management.
  • Developing yearly operational budgets that result in a fiscally sound operation - including product levels and pricing.
  • Overseeing monthly inventory.
  • Verifying, preparing, and submitting reports/monthly projections as required.
  • Working closely with multiple sub-contractors/partners to ensure all standards are met and terms of the contract are followed.
  • Ensuring compliance with federal, state, local, and La Hec regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
  • Performing additional related duties, tasks and responsibilities as required.
  • Establish uniform plan and supply.
Requirements

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels.

The ideal candidate will have a bachelor's degree with a minimum of 5-7 years management experience in the hospitality industry, preferably in the new venture space.

Ideal candidates must have experience in high volume, foodservice accounts, preferably in premium catering or event business, with experience overseeing the sale of alcohol.

Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.

Previous P&L accountability and/or contract-managed service experience preferred.

Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required.

Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.

Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.

Previous experience in sales and event planning.

Strong culinary and beverage knowledge is essential.

Bilingual in Spanish a plus

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