Inbound Contact Specialist

Join Mass Markets as an Inbound Contact Specialist and take your customer service career to the next level!In this role, you will be responsible for handling inbound contacts in a timely and professional manner. Your goal will be to ensure first call resolution through effective problem-solving and communication skills.You will be working closely with other...

About the JobWe are seeking an Inbound Contact Specialist to join our team at Mass Markets. This role involves handling inbound and outbound contacts in a courteous, timely, and professional manner.">Key ResponsibilitiesEnsure first call resolution through problems solving and effective call handling.Research systems to find missing information as...

**About the Role:**The Inbound Contact Expert at Mass Markets will be responsible for coordinating with other departments to resolve issues, accurately documenting and processing customer claims in our systems, and researching systems to find missing information when necessary.

We're searching for an Inbound Contact Resolution Expert to join our team at Mass Markets. With an estimated annual salary of around $55,000, this role offers a chance to excel in a fast-paced environment while delivering exceptional customer experiences.About the PositionThe Inbound Contact Resolution Expert will be responsible for handling customer...

Are you passionate about delivering exceptional customer experiences? Do you have strong communication and problem-solving skills? We're seeking a talented Inbound Contact Resolution Professional to join our Mass Markets team.Job Summary:This role involves handling inbound customer calls, emails, and chats in a professional and timely manner. The ideal...

Job DescriptionIn this role as an Inbound Contact Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and effective manner.Key ResponsibilitiesRespond to customer calls, emails, and chats in a courteous and professional mannerIdentify and address customer needs, providing solutions and alternatives when...

Job Description:Mass Markets is seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for providing exceptional customer experiences through timely and professional support. You will ensure first call resolution through effective communication and problem-solving skills.Duties and...

Mass Markets invites applications for the position of Inbound Contact Resolution Agent, offering a salary range of $42,000 - $62,000 per annum, contingent upon location and experience.This key role requires individuals who can provide top-notch customer service, think critically, and make sound decisions under pressure. Responsibilities include:Responding...

Are you passionate about providing exceptional customer experiences? Do you enjoy working in a fast-paced environment where no two days are ever the same? If so, we encourage you to apply for our Inbound Contact Center Associate position at MCI Careers!As a key member of our contact center team, you will play a vital role in delivering exceptional customer...

About the OpportunityMCI Careers is seeking an experienced Inbound Sales Specialist to join our team. As an Inbound Sales Specialist, you will be responsible for handling inbound calls, responding to customer inquiries, and making sales pitches to customers in a timely and professional manner.The ideal candidate will have excellent communication and...

About the Job:">We are seeking a highly skilled Inbound Customer Support Specialist to join our team. As a key member of our contact center, you will be responsible for handling inbound calls, chats, or emails from customers, providing solutions to their queries and concerns.Your Key Responsibilities:Provide exceptional customer service through inbound...

Job Summary: Contact Center SpecialistLocation: Savannah, GAJob Type: Full-TimeSalary: $13.50 - $18.50 / hourAbout the RoleWe are seeking highly skilled and customer-focused professionals to join our team as Contact Center Specialists. As a key member of our contact center team, you will be responsible for providing exceptional service to our customers...

Job DescriptionAs an Inbound/Outbound Call Specialist, you will play a critical role in providing top-notch customer service to our clients. Your primary responsibilities will include handling customer inquiries, resolving issues, and making sales calls to existing customers.If you are a driven and results-oriented individual with excellent communication...

About the Role: At Mass Markets, we're dedicated to delivering exceptional customer experiences. As a Customer Service Representative, you'll be an integral part of our team, working closely with customers to resolve their queries and concerns. Your excellent communication skills and ability to think critically will be essential in providing top-notch...

**Company Overview:** Mass Markets is a dynamic company that values its employees and offers a supportive work environment. The estimated salary range for this position is $42,000 - $52,000 per year.**Job Responsibilities:** As a Contact Center Representative, you will lead fact-finding discussions to determine the best options for customers. You will also...

Job Summary: We are seeking an Inbound Sales Representative to join our team at Mass Markets. As an Inbound Sales Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Responsibilities:Handle inbound calls from customers regarding product or service inquiriesResolve customer...

Job DescriptionIn this role, you will be responsible for handling inbound customer inquiries, troubleshooting technical issues, and assisting customers with products and services. You will also need to follow established processes and procedures to ensure efficient and effective resolution of customer issues.Key ResponsibilitiesHandle inbound and outbound...

We are seeking an experienced Savannah Service Ambassador to join our customer service team at Mass Markets. In this role, you will be responsible for providing exceptional customer experiences through timely and professional communication.Key Responsibilities:Handle inbound and outbound contacts in a courteous and effective mannerEnsure first call...

Job Overview: The Contact Center Representative at Mass Markets is responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner. You will research systems to find missing information as applicable and coordinate with other departments to resolve issues as necessary. Your primary goal is to ensure first call...

Job SummaryMission-driven Mass Markets seeks an experienced Customer Service Representative to handle inbound and outbound contacts, ensure first call resolution, and coordinate with other departments to resolve complex issues. This role is perfect for individuals who thrive in fast-paced environments, possess excellent communication skills, and are...