Hotel Front Desk Representative
2 days ago
We are seeking a friendly and trustworthy individual to join our team as a Concierge and Guest Services Specialist at Fairfield Inn by Marriott Downtown SLC.
Responsibilities- Address guest issues and complaints in a professional and courteous manner.
- Provide personalized recommendations and local knowledge to enhance the guest experience.
- Coordinate events, excursions, and transportation for hotel guests as needed.
- Serve as a point of contact for guests seeking assistance or information.
- Greet guests upon arrival and ensure accurate bookings or reservations.
- At least one year of experience in the hospitality industry, preferably as a hotel front desk agent or similar position.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills, with the ability to handle stressful situations.
- Local knowledge of the area to recommend restaurants and activities to guests.
We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please submit your application.
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