Hotel Night Auditor

5 days ago


Salt Lake, Utah, United States Kimpton Hotel Full time
About the Role

We're seeking a skilled Hotel Night Auditor to join our team at Kimpton Hotel Monaco Salt Lake City. As a Night Auditor, you will be responsible for ensuring the smooth operation of our front desk during overnight hours. Your primary focus will be on providing exceptional service to our guests, handling check-ins and check-outs, and maintaining accurate records.

Key Responsibilities
  • Guest Service: Deliver outstanding service to our guests, responding to their needs and ensuring their stay is memorable.
  • Front Desk Operations: Manage the front desk during overnight hours, handling check-ins, check-outs, and resolving any issues that may arise.
  • Record Keeping: Maintain accurate records of guest transactions, including check-ins, check-outs, and any additional services provided.
  • Communication: Communicate effectively with other departments, including housekeeping, food and beverage, and management, to ensure seamless service delivery.
  • Problem-Solving: Anticipate and resolve any issues that may arise during overnight hours, ensuring the comfort and satisfaction of our guests.
Requirements
  • Previous Experience: Previous experience in a front desk or customer-facing role is highly desirable.
  • Education: High school diploma or general education degree (GED) required.
  • Knowledge: Knowledge of hotel systems and operations, as well as the ability to enter information accurately.
  • Flexibility: Ability to work a flexible schedule, including overnights, weekends, and holidays.
About Us

Kimpton Hotel Monaco Salt Lake City is a boutique hotel that prides itself on delivering exceptional service and creating memorable experiences for our guests. We're committed to fostering a culture that reflects the diversity of our guests and employees, and we welcome individuals from all backgrounds to join our team.


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