Leasing Manager

2 weeks ago

Lincoln, Nebraska, United States The Prime Company, LLC Full time
Job Summary

The Leasing Manager is a vital role in our organization, responsible for driving the property's leasing and marketing efforts to ensure the site meets or exceeds occupancy goals. This is an onsite leadership position that requires a positive attitude, strong commitment to customer service, and professional representation of the company at all times.

Key Responsibilities
  • Collaborate with the onsite team and corporate leaders to establish revenue, occupancy, and resident retention goals.
  • Assist in hiring, training, and development of part-time leasing staff, as well as recruiting, interviewing, and onboarding.
  • Build rapport and make authentic connections with coworkers, residents, prospects, and vendors.
  • Supervise the planning, preparation, and implementation of lease-up events, renewal parties, property events, and Resident Programs.
  • Provide informative property tours to potential prospects, showcasing the benefits and value of the property.
  • Respond to all property leads in a timely manner, adhering to company policies and expectations.
  • Follow up with all prospects within the required timeframe.
  • Maintain accurate and current prospect traffic and leasing data.
  • Respond to customer-related questions or concerns.
  • Manage the site's Online Reputation through company-required platforms.
  • Assist in the completion of the Leasing, Marketing & Property Operations Report.
  • Complete Weekly Competitor Market Survey.
  • Lease and renew beds/apartments in person, on the phone, or online.
  • Assist with all move-out and move-in events, as well as collect deposits and/or fees associated with move-in.
  • Treat team members, coworkers, supervisors, vendors, residents, and prospects with respect at all times.
  • Utilize knowledge of trending marketing techniques to impact sales and leasing efforts.
  • Participate in and complete all company-required training and events.
Benefits
  • Compensation is based on geographic location and individual pay decisions will vary based on demonstrated job-related skills, knowledge, experience, education, certifications, etc.
  • The hourly range for this position is $15 to $19 an hour with eligibility for overtime.
  • Onsite Property Positions are eligible for monthly new lease & renewal bonuses as well as a yearly lease-up occupancy bonus.
  • Medical, Dental, Vision Life.
  • 401K.
  • Generous Paid Time Off: Time off benefits include vacation, holidays, personal days, sick time, and parental leave.
Qualifications
  • Most importantly, you must have the desire to help prospects find their new home and provide excellent customer service.
  • Ability to adapt and manage through a fast-paced, ever-changing environment.
  • Be highly proficient with Microsoft Office and property management software.
  • Technologically proficient.
  • Ability to lead by example, demonstrating a commitment to providing excellent customer service and meeting operational goals.
  • High School Diploma or equivalent required.
  • 1 to 2 years experience in leasing off-campus student housing apartments is a plus but not required.
  • Prior leasing experience is not required but is a plus.
  • Excellent communication skills that foster an environment of connection and belonging, respect, teamwork, and productivity.
  • Ability to work evenings and weekends if needed.

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