Front Desk Coordinator
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our members and patients.
Key Responsibilities:- Provide Excellent Patient Care: Greet members and patients upon arrival, check them in for appointments, and ensure a smooth and efficient experience.
- Sales and Marketing: Participate in marketing and sales opportunities to attract new patients to our clinics and promote our wellness offerings and services.
- Administrative Tasks: Complete transactions using point of sale software, manage patient accounts, and maintain accurate records.
- Communication and Teamwork: Develop strong relationships with team members, communicate effectively with patients and members, and work collaboratively to achieve team goals.
- Customer Service: Provide exceptional customer service, respond to patient inquiries, and resolve any issues or concerns in a timely and professional manner.
- High School Diploma or Equivalent: A high school diploma or equivalent is required.
- Previous Sales Experience: At least one year of previous sales experience is preferred.
- Strong Communication Skills: Excellent communication and interpersonal skills are essential for success in this role.
- Technical Skills: Proficiency in point of sale software and ability to learn new systems quickly.
- Physical Demands: Ability to stand and/or sit for long periods of time, and lift up to 50 pounds.
The Joint Chiropractic is a leading provider of chiropractic care, with a mission to make quality care convenient and affordable for millions of patients. We are committed to delivering exceptional patient care and creating a positive experience for our members and patients.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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