Front Desk Representative
2 days ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience from check-in to check-out.
Key Responsibilities- Manage guest complaints and resolve issues promptly and professionally
- Assist with front desk and accounting duties, including producing nightly reports
- Communicate effectively with other hotel departments to ensure seamless guest service
- Act in accordance with fire, health, and safety regulations
- Provide exceptional customer service and maintain a positive attitude
- Positive attitude and excellent communication skills
- Commitment to delivering high-quality customer service
- Flexibility to work a range of shifts, including days and nights
- High level of IT proficiency and ability to learn new systems quickly
- Ability to speak and understand Spanish (an advantage)
At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We offer highly competitive salaries, outstanding health benefits, extensive training and development programs, and a positive team-based culture where people make the difference.
We are an equal opportunity employer and welcome applications from diverse candidates. Our company policies prohibit unlawful discrimination on the basis of any protected classification under applicable local, state, and/or federal laws.
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