Front Desk Representative
1 day ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.
Key Responsibilities- Manage guest complaints and resolve issues promptly and professionally
- Assist with front desk and accounting duties, including producing nightly reports
- Communicate effectively with other departments to ensure seamless guest service
- Act in accordance with security and emergency procedures, and manage the instigation of these as required
- Positive attitude and excellent communication skills
- Commitment to delivering a high level of customer service
- Flexibility to respond to a range of different work situations
- Ability to work a flexible schedule, including day and night shifts
- Two years of front desk experience
- Knowledge of the hospitality industry
- High level of IT proficiency
- Ability to speak and understand Spanish
We offer a competitive salary, outstanding health benefits, extensive training and development programs, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer and is committed to creating and sustaining meaningful hospitality careers for our associates.
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Front Desk Representative
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Front Desk Representative
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El Paso, Texas, United States Palette Hotels Full timeJob SummaryAs a Front Desk Agent at Palette Hotels, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable experience from check-in to check-out. This role requires a positive attitude, excellent communication skills, and a commitment to delivering high-quality customer service.Key Responsibilities Act...
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