Front Desk Supervisor
4 weeks ago
The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay.
He/she is also responsible for maximizing room revenue and occupancy.
Responsibilities- Assist the Front Desk Manager and/or General Manager in providing exceptional guest service.
- Maximize room revenue and occupancy through effective room merchandising and sales techniques.
- Monitor and maintain accurate records of guest interactions, including check-in/check-out procedures, room assignments, and guest requests.
- Ensure that all guests are checked in/out in a friendly, efficient, and courteous manner.
- Perform all duties of a Front Desk Agent, including answering phones, handling guest inquiries, and resolving guest complaints.
- Assist in training new hires and current associates on a regular basis.
- Attend meetings as required by management.
- At least 2 to 3 years of progressive experience in a hotel or a related field required.
- High School diploma or equivalent required.
- College course work in a related field helpful.
- Previous supervisory responsibility preferred.
- Must have a valid driver's license for the applicable state.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
The Front Desk Supervisor will work in a fast-paced hotel environment, interacting with guests, associates, and management on a regular basis.
The ideal candidate will be able to work well in stressful, high-pressure situations, including the ability to handle guest objections and disputes to satisfactory results.
The Front Desk Supervisor will be required to maintain a high level of composure and objectivity under pressure, while also being able to work effectively in a team environment.
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Front Desk Supervisor
4 weeks ago
El Paso, Texas, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is responsible for providing exceptional customer service to all guests, ensuring a smooth and efficient check-in and check-out process, and maximizing room revenue. This role requires strong communication and problem-solving skills, as well as the ability to work well under pressure.Key ResponsibilitiesAssist the Front...
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Front Desk Representative
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Front Desk Representative
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Front Desk Associate
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Front Desk Representative
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Front Desk Representative
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Front Desk Representative
4 weeks ago
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Part-Time Night Auditor
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Customer Service Ambassador
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Night Auditor
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Medical Office Coordinator
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Fitness Club Representative
4 weeks ago
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Office Coordinator
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Night Auditor
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Night Auditor
4 weeks ago
El Paso, Texas, United States Palette Hotels Full timeJob Title: Night AuditorJob Summary:We are seeking a Night Auditor to join our team at Palette Hotels. As a Night Auditor, you will be responsible for registering guests, assigning rooms, and confirming reservations. You will also be responsible for responding to guest needs, requests, and complaints, and collecting payment from departing...
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Hotel Receptionist
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El Paso, Texas, United States Hotel Paso Del Norte - El Paso, TX Full timeJob DescriptionHotel Paso Del Norte in El Paso, TX is seeking a skilled Front Desk Agent to provide exceptional guest service and ensure a seamless stay experience.Key Responsibilities:Respond to guest inquiries and provide accurate information in a professional and courteous manner.Register guests into the computer, verify reservation details, and promote...
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