Front Desk Representative

2 days ago


El Paso, Texas, United States Aimbridge Hospitality Full time
Front Desk Agent Role

Aimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at the aloft El Paso. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations at the Front Desk.

Key Responsibilities:
  • Greet and welcome guests, providing a warm and inviting atmosphere
  • Maintain accurate records and handle requests for information, mail, and messages
  • Answer guest inquiries about hotel services and facilities, and provide information on hours of operation
  • Efficiently handle check-ins and check-outs, ensuring a smooth and hassle-free experience for our guests
  • Deliver exceptional customer service, responding to guest needs and concerns in a timely and professional manner
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Strong problem-solving skills and attention to detail
  • Ability to maintain confidentiality and handle sensitive information

Aimbridge Hospitality offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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