Front Desk Supervisor
1 week ago
The Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional customer service and ensuring a seamless guest experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Responsibilities:- Guest Service: Provide warm and welcoming service to all guests, responding to their needs and resolving any issues in a timely and professional manner.
- Front Desk Operations: Manage the front desk area, ensuring that all tasks are completed efficiently and effectively, including check-in, check-out, and room assignments.
- Team Leadership: Supervise and support the front desk team, providing guidance and training as needed to ensure that they are equipped to provide excellent service.
- Communication: Maintain open and effective communication with all departments, including housekeeping, maintenance, and food and beverage, to ensure that guest needs are met and issues are resolved promptly.
- Problem-Solving: Anticipate and resolve guest complaints and issues in a professional and courteous manner, ensuring that all guests have a positive experience.
- Revenue Management: Work closely with the revenue management team to maximize room revenue and occupancy, ensuring that all rooms are sold at the best possible rate.
- Education: High school diploma or equivalent required; college coursework in hospitality or a related field preferred.
- Experience: At least 2-3 years of progressive experience in a hotel or related field, with a strong background in customer service and front desk operations.
- Skills: Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan.
- Opportunities for Advancement: Opportunities for advancement and professional growth, with a focus on developing the skills and knowledge needed to succeed in the hospitality industry.
-
Front Desk Supervisor
2 weeks ago
El Paso, Texas, United States Plazahotelelpaso Full timeJob Title: Front Desk SupervisorAt Plazahotelelpaso, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for overseeing the front desk operations, ensuring that all guests receive exceptional service and that the hotel's standards are consistently met.Key...
-
Front Desk Supervisor
4 weeks ago
El Paso, Texas, United States Staybridge El Paso Full timeJob SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional customer service and ensuring a smooth guest experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.Responsibilities:Customer Service: Provide friendly,...
-
Front Desk Supervisor
1 week ago
El Paso, Texas, United States Staybridge El Paso Full timeJob Summary:The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.Responsibilities:Qualifications:At least 2 to 3 years of...
-
Front Desk Supervisor
1 week ago
El Paso, Texas, United States Texas Western Hospitality Group Full timeJob SummaryWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at the Hilton Garden Inn El Paso Airport. As a key member of our hotel staff, you will be responsible for providing exceptional customer service, managing front desk operations, and supervising a team of Guest Services employees.Key ResponsibilitiesAssist in...
-
Front Desk Supervisor
1 month ago
El Paso, Texas, United States Staybridge El Paso Full timeJob Summary:The Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional customer service and ensuring a seamless guest experience. This role requires a high level of attention to detail, effective communication skills, and the ability to work well under pressure.Responsibilities:Customer Service: Provide attentive,...
-
Front Desk Representative
2 weeks ago
El Paso, Texas, United States MCR Hotels Full timeJob Title: Front Desk AgentJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key Responsibilities:Provide attentive and...
-
Front Desk Manager
3 weeks ago
El Paso, Texas, United States Texas Western Hospitality Group Full timeFront Desk Supervisor Job DescriptionAt Texas Western Hospitality Group, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Hilton Garden Inn El Paso Airport.Key Responsibilities:Assist in the training and supervision of Guest Services employees, providing coaching and counseling to support their career and personal...
-
Front Desk Operations Manager
1 month ago
El Paso, Texas, United States The Plaza Hotel Pioneer Park Full timeJob Summary:The Front Desk Supervisor is responsible for overseeing front desk operations to ensure exceptional guest service and maintain high quality and sustainability standards at The Plaza Hotel Pioneer Park.Key Responsibilities:Lead and Develop Team Members: Interview, train, and support associates to uphold brand and hotel standards, ensuring they...
-
Front Desk Representative
3 weeks ago
El Paso, Texas, United States Hotel Equities Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Equities. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key Responsibilities:Respond to guest inquiries and requests...
-
Front Desk Representative
1 week ago
El Paso, Texas, United States Palette Hotels Full timeJob Title: Front Desk AgentAt Palette Hotels, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.Key Responsibilities:Manage guest check-in and...
-
Front Desk Representative
1 week ago
El Paso, Texas, United States Aimbridge Hospitality Full timeFront Desk Agent/Driver Job DescriptionAt Aimbridge Hospitality, we are seeking a highly skilled and customer-focused Front Desk Agent/Driver to join our team. As a Front Desk Agent/Driver, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Register...
-
Front Desk Representative
4 weeks ago
El Paso, Texas, United States MCR Hotels Full time{"title": "Front Desk Agent", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide...
-
Front Desk Representative
5 days ago
El Paso, Texas, United States Hotel Equities Full timeJob Title: Front Desk AgentHotel Equities, a leading hotel development and hospitality management company, is seeking a skilled Front Desk Agent to join our team at the Hotel Paso Del Norte in El Paso, TX.Job Purpose:The Front Desk Agent will provide exceptional customer service to guests, responding to their inquiries and requests in a professional and...
-
Front Desk Representative
2 weeks ago
El Paso, Texas, United States Palette Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience from check-in to check-out.Key Responsibilities:Provide exceptional...
-
Front Desk Representative
3 weeks ago
El Paso, Texas, United States Palette Hotels Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will play a critical role in ensuring their stay with us is exceptional.Key Responsibilities:Provide exceptional customer service to guests,...
-
Front Desk Representative
3 weeks ago
El Paso, Texas, United States MCR Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Fairfield Inn by Marriott El Paso Airport. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide attentive...
-
Front Desk Representative
4 weeks ago
El Paso, Texas, United States aloft El Paso Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aloft El Paso Downtown. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key ResponsibilitiesGuest Registration: Register guests in a friendly and efficient...
-
Front Desk Associate
4 weeks ago
El Paso, Texas, United States Dave & Buster Full timeJob Title: Front Desk AssociateWe are seeking a friendly and enthusiastic Front Desk Associate to join our team at Dave & Buster's. As a Front Desk Associate, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Deliver exceptional guest service by greeting...
-
Front Desk Representative
2 weeks ago
El Paso, Texas, United States MCR Hotels Full timeJob Title: Front Desk AgentJob Summary:The Front Desk Agent at MCR Hotels is responsible for delivering exceptional guest experiences while managing the administrative processes of our hotels. As a key member of our team, you will provide attentive, courteous, and efficient service to all guests, ensuring a positive stay and maximizing room revenue and...
-
Front Desk Representative
2 weeks ago
El Paso, Texas, United States Palette Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Palette Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience from check-in to check-out.Key ResponsibilitiesManage guest complaints...