Customer Support Specialist

7 days ago


Worcester, Massachusetts, United States Axelon Full time

About Axelon:

As a leading provider of technology services, Axelon is committed to delivering exceptional results for our clients. Our team of experts works tirelessly to ensure that every project meets the highest standards of quality and reliability.

Job Description:

We are seeking an experienced customer service representative to join our team. In this role, you will be responsible for answering patient questions on the phone and in Epic queue. This is a hybrid role, which means you will work remotely but may be asked to come into the office on occasion.

Required Skills and Qualifications:

  • EPIC experience
  • Prior call center experience
  • Excellent communication skills
  • Able to work independently and as part of a team

Benefits:

As a member of our team, you will enjoy a competitive salary, as well as access to comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.

Salary:

$60,000 - $80,000 per year, based on experience.



  • Worcester, Massachusetts, United States Thermo Fisher Scientific Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Site Specialist II to join our Unity Lab Services team. This is an exciting opportunity to work in a dynamic environment, providing scientific support services to our customers. As a key member of our team, you will be responsible for performing laboratory services, including order...


  • Worcester, Massachusetts, United States Manufacturing Inc Full time

    Customer Support SpecialistEstimated salary: $45,000 - $60,000 per year.About Manufacturing IncWe are a leading manufacturer of innovative products, seeking a detail-oriented Customer Support Specialist to join our team. This role involves handling data entry for order processing, managing high volumes of customer communications, coordinating shipments, and...


  • Worcester, Massachusetts, United States Machado Full time

    Job DescriptionMachado Consulting is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides Managed IT Services to clients throughout the United States. We are currently seeking a highly skilled IT Support Specialist to join our team.The successful candidate will have strong written and verbal communication skills, with emphasis on customer...

  • Travel Nurse RN

    7 days ago


    Worcester, Massachusetts, United States Healthcare Support Full time

    Healthcare Support is a leading provider of travel nursing services, offering a unique opportunity for healthcare professionals to advance their careers and gain valuable experience.Salary: $120,000 per yearJob Summary:We are seeking an experienced Travel Nurse RN - Operating Room Specialist to join our team. This is a 13-week contract position with 36 hours...


  • Worcester, Massachusetts, United States The Nagler Group Full time

    Job Title:Admissions Office Support SpecialistOverview:The Nagler Group is seeking a highly organized and detail-oriented Admissions Office Support Specialist to join our team.About the Role:This is an exciting opportunity to support the admissions process, working closely with our team to ensure seamless communication and coordination with prospective...


  • Worcester, Massachusetts, United States Ascentria Care Alliance Full time

    Job Summary: Ascentria Care Alliance is seeking a highly skilled Administrative Support Specialist to oversee the reception area and provide administrative support to employees of all levels. The ideal candidate will possess excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.Key...


  • Worcester, Massachusetts, United States UnitedHealth Group Full time

    About the Role: We are looking for a Support Services Specialist to support our leadership team at UnitedHealth Group. As a Support Services Specialist, you will be responsible for providing exceptional administrative support, ensuring the smooth operation of our office environment. You will have the opportunity to work in a dynamic and fast-paced...


  • Worcester, Massachusetts, United States UniBank Full time

    We are UniBank, a unique blend of consumer, civic and business banking with more than 150 years of history.About the RoleThis exciting opportunity is based in our new Worcester Branch location, offering a chance to make a difference in our community.Job Responsibilities:Deliver exceptional customer service by greeting customers, building rapport, and...


  • Worcester, Massachusetts, United States State of Maryland Full time

    **Job Summary**">We are looking for an experienced Administrative Support Specialist to provide top-notch support to our healthcare teams in Worcester County.This role involves maintaining confidentiality, handling sensitive client information, and ensuring accurate data collection.


  • Worcester, Massachusetts, United States Manufacturing Inc Full time

    About Manufacturing IncWe are a leading manufacturer of high-quality products, committed to delivering exceptional customer experiences.Job Title: Customer Service Representative - Order Processing SpecialistEstimated Salary: $45,000 - $55,000 per yearAbout the RoleThis is an exciting opportunity to join our team as a Customer Service Representative - Order...


  • Worcester, Massachusetts, United States Digital Federal Credit Union Full time

    About the RoleAs a key member of our Digital Federal Credit Union team, you will be responsible for delivering exceptional customer service to our members in Worcester Crossing. Your goal will be to provide personalized support and guidance to help them achieve their financial objectives.Key Responsibilities:Assess member needs and develop effective...


  • Worcester, Massachusetts, United States Atlantic Aviation Full time

    Join Our Team: Customer Service RepresentativeAre you a people person with excellent communication skills? Do you enjoy working in a fast-paced environment with a focus on safety and customer satisfaction? If so, we have an exciting opportunity for a Ramp Agent to join our team at Atlantic Aviation!About the Role:Provide exceptional customer service to...

  • IT Support Specialist

    3 weeks ago


    Worcester, Massachusetts, United States Barry Communications Full time

    About the RoleWe are seeking an experienced IT Support Specialist to join our team at Barry Communications. The ideal candidate will have a strong understanding of networking and VoIP technologies, as well as excellent troubleshooting skills.Key ResponsibilitiesTroubleshoot and support network components, including routers, switches, and firewalls.Serve as a...


  • Worcester, Massachusetts, United States Top Prospect Group, Inc. Full time

    Job SummaryWe are seeking a skilled IT Field Support Specialist to provide technical assistance to clients across various locations. The ideal candidate will have experience in troubleshooting, maintaining, and resolving hardware, software, and network-related issues.This is a 12-month contract position with an estimated salary of $65,000 - $75,000 per year,...


  • Worcester, Massachusetts, United States Saint Vincent Hospital Full time

    At Saint Vincent Hospital, we are committed to providing exceptional care to our patients. Our team of dedicated professionals is passionate about delivering compassionate and personalized service.About the OpportunityWe are seeking a Healthcare Support Specialist to join our team. As a member of our healthcare team, you will have the opportunity to work in...


  • Worcester, Massachusetts, United States UnitedHealth Group Full time

    UnitedHealth Group is seeking an experienced Senior Support Specialist to join our team. This is a full-time position that will provide administrative support to the Director, Department Chair, Site Chiefs, and the Leadership team.About the JobThis role involves coordinating large meetings, including virtual meetings and teleconferences. The successful...


  • Worcester, Massachusetts, United States Veterans Inc Full time

    Job DescriptionThis per diem IT Specialist position requires strong technical skills and excellent customer service abilities. The ideal candidate will have a minimum of 2-5 years of IT support experience in a Windows / Active Directory environment of 50+ users.Key Responsibilities:Install, configure, and troubleshoot computer systems, desktops, peripherals,...


  • Worcester, Massachusetts, United States Recruiter Full time

    Job SummaryAs a Family Support Specialist with Recruiter, you will play a critical role in empowering young parents to achieve their full potential. We are seeking a highly skilled and compassionate individual to join our team as a Young Parent Support Case Manager.The ideal candidate will have a strong understanding of community resources and service...


  • Worcester, Massachusetts, United States Triangle, Inc Full time

    Job Title: Personal Care Support SpecialistAbout the Role:Triangle, Inc is seeking a dedicated Personal Care Support Specialist to join our Empowering People for Inclusive Communities (EPIC) program. As a key member of our team, you will play a vital role in empowering youth with disabilities to reach their full potential.Key Responsibilities:• Provide...


  • Worcester, Massachusetts, United States Law Office of Polly Tatum Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented paralegal support specialist to join our team at the Law Office of Polly Tatum. The ideal candidate should have experience in a law firm environment, be able to multi-task, think on their feet, take initiative, and be extremely organized.Key Responsibilities:Conduct legal research, when...