Technology Support Specialist

3 weeks ago


Worcester, Massachusetts, United States Veterans Inc Full time
Job Description

This per diem IT Specialist position requires strong technical skills and excellent customer service abilities. The ideal candidate will have a minimum of 2-5 years of IT support experience in a Windows / Active Directory environment of 50+ users.

Key Responsibilities:
  • Install, configure, and troubleshoot computer systems, desktops, peripherals, cell phones, etc.
  • Provide Tier I/Tier II support for all desktops, laptops, tablets, printers, and other computing equipment.
  • Set up workstations with computers and necessary peripheral devices (switches, printers etc.)
  • Assist with junior level network administration.
Requirements:
  • Minimum of 2-5 years IT support experience in a Windows / Active Directory environment of 50+ users.
  • Relevant technical experience in the following areas: setup, configuration, troubleshooting of desktop/laptop hardware and software; WiFi-enabled devices; remove Users; business related desktop/web apps.
  • Solid knowledge of Windows10 Professional operating systems, Microsoft Office Suite including Outlook365, MS Teams, Azure MFA, and Active Directory.
  • Experience providing support via remote tools.
Compensation:
  • Estimated salary range of $70,000 - $90,000 per year.


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