Worcester Crossing Customer Support Specialist

5 days ago


Worcester, Massachusetts, United States Digital Federal Credit Union Full time
About the Role

As a key member of our Digital Federal Credit Union team, you will be responsible for delivering exceptional customer service to our members in Worcester Crossing. Your goal will be to provide personalized support and guidance to help them achieve their financial objectives.

Key Responsibilities:
  • Assess member needs and develop effective solutions to meet those needs.
  • Provide timely and accurate information regarding credit union products and services.
  • Maintain accurate records of interactions with members.
Benefits

At DCU, we offer a comprehensive benefits package that includes health insurance, 401(k) matching, paid time off, and more. Our commitment to employee well-being extends beyond the basics, with programs designed to promote work-life balance and professional growth.



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