Operations Supervisor

2 weeks ago


Charlotte, North Carolina, United States Hunter Super Techs - TurnPoint Full time

Position Overview: The Operations Supervisor plays a crucial role in the success of our establishment by overseeing daily operations and ensuring a seamless guest experience. This position is vital for driving sales growth and enhancing overall profitability.

Reporting Structure: The Operations Supervisor reports directly to the General Manager.

Key Responsibilities:

  • Maintain Operational Excellence: Uphold the highest standards of food quality, service, cleanliness, safety, and sanitation.
  • Team Leadership: Direct and motivate team members to deliver exceptional service and performance.
  • Guest Experience: Foster a welcoming atmosphere for guests, ensuring prompt and friendly service.
  • Quality Control: Guarantee consistent production of high-quality food and beverages.
  • Sales and Marketing: Assist in developing and executing sales strategies and promotional campaigns.
  • Compliance: Ensure adherence to health and safety regulations while maintaining a clean and safe environment.
  • Financial Management: Oversee cash control policies and procedures, ensuring compliance among all team members.
  • Staff Development: Participate in the recruitment, training, and evaluation of team members to minimize turnover and enhance team dynamics.

Job Type: Hourly/Part-Time

Education: High School Diploma or equivalent required.

This position is with Hunter Super Techs - TurnPoint.


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