Operations Supervisor

2 weeks ago


Charlotte, North Carolina, United States Jamba Full time

Jamba Career Opportunity

Are you excited about a dynamic role at Jamba? Become a part of our vibrant smoothie team

We are on the lookout for enthusiastic and sociable individuals to oversee the comprehensive operations of a store, focusing on team leadership and development, sales outcomes, customer satisfaction, community engagement, and the execution of brand standards.

The Operations Supervisor position is designed to evolve into a store leader, capable of managing the store in the absence of the General Manager. Operations Supervisors are tasked with supporting daily operations, enhancing guest experiences, driving sales performance, and ensuring brand standards are met.

Qualifications:

  • Must be at least 18 years old.
  • Availability to work a minimum of 24 hours per week with flexible shifts.
  • High School diploma or relevant industry experience is required.
  • Proficient computer skills and reliable transportation are essential.
  • A background check and previous relevant experience are mandatory.

Key Competencies:

Resilient and Adaptable

Demonstrates Accountability

Effective Communication Skills

Strategizes and Drives for Results

Inspires and Serves Others

Develops Team Talent

Operational Responsibilities:

Complies with company policies and procedures

Maintains store standards and inventory

Provides constructive performance feedback

Manages shifts and team dynamics

Adheres to food safety and operational guidelines

Customer Engagement:

Aims for an exceptional guest service experience

Ensures adequate shift coverage and scheduling

Facilitates training for team members

Motivates and mentors staff

Educates and engages customers effectively

General Responsibilities:

Understands and aligns with company vision and values

Maintains operational excellence

Recognizes and rewards exemplary performance

Exhibits effective leadership qualities

Performs other duties as assigned by the General Manager


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