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Branch Service Representative

2 months ago

Bossier City, Louisiana, United States Capital One Financial Corp Full time
Position Overview:
As a valued member of our team, you will play a crucial role in enhancing the banking experience for our customers. We are looking for individuals who are passionate about customer service and eager to contribute to a redefined banking environment.

Your Responsibilities:
- Engage with customers to understand their financial needs and provide tailored solutions.
- Perform a variety of banking transactions, including deposits, withdrawals, and transfers, while ensuring compliance with operational policies.
- Address customer inquiries efficiently, ensuring a seamless experience.
- Collaborate with team members to foster a supportive and dynamic work environment.
- Educate customers on our products and services, helping them navigate both in-branch and digital banking options.

What We Value:
- A friendly and approachable demeanor that fosters strong customer relationships.
- A commitment to compliance and security in all banking operations.
- A willingness to learn and adapt in a fast-paced financial landscape.
- Team-oriented mindset with a focus on collective success.

Qualifications:
- High School Diploma or equivalent required.
- Minimum of 1 year of experience in retail, sales, or customer service.
- Cash handling experience is essential.

Join us in our mission to transform the banking experience and make a positive impact in the communities we serve.