Customer Service Representative

4 weeks ago


Bossier City, Louisiana, United States Planet Fitness Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.

Key Responsibilities

  • Greet members, prospective members, and guests, and provide a positive first impression of our club.
  • Handle all front desk related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Respond to member questions and concerns in a timely and professional manner, and escalate issues to management as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are a must.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.

Compensation

$8.00 per hour

About Planet Fitness

At Planet Fitness, we are committed to providing a Judgement Free Zone for our members. We believe that everyone deserves a supportive and motivating environment to achieve their fitness goals. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.



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