HVAC Service Sales Development Representative
4 weeks ago
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard.
What We Offer- Competitive salary
- Paid vacation/holidays/sick time - 15 days of vacation first year
- Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
- Extensive product and on the job/cross training opportunities
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
The HVAC Service Sales Representative is critical to the overall growth and profitability of the HVAC Service business. The chosen candidate will be responsible for initiating, establishing, and building profitable service relationships between new customers and JCI. Focus on selling renewable maintenance agreements as the key building block for establishing these relationships.
Key Responsibilities- Follows a disciplined and professional process to identify, target, and qualify prospective new customers
- Contacts prospective customers and schedules appointments
- Builds a referral network to identify new customers
- Conducts sales calls designed to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation, and control system equipment
- Develops a sense of urgency to resolve needs and positions Johnson Controls as the supplier of choice
- Proposes solutions to prospective customers' needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarbonization
- Reviews and finalizes proposals with prospects and secures their commitment to the Johnson Controls solution
- Conducts customer kick-off meetings, resolves customer issues, creates pull-through opportunities, maintains service agreements, extends service agreements, and supports the collections process
- Keeps management informed of progress and account status using the Johnson Controls Salesforce.com tool and other means
- 2-3 previous progressive sales roles
- Aptitude for technical knowledge with a high level of attention to detail
- Enviable presentation skills complete with the ability to captivate in both individual and group communications
- Selling of 'service' and intangibles
- Exposure to sales methodologies, standards, and disciplines
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.
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