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Member Service Representative
1 month ago
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.
Key Responsibilities:- Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members.
- Assist members with purchasing decisions, locate merchandise, and process member purchases.
- Secure and safeguard Sam's Club assets and property by observing and communicating potential criminal activity.
- Assist with training of Member Frontline Service associates on company processes and procedures.
- Customer Service experience, preferably in a retail environment.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Strong communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods.
- Competitive hourly wage range of $16.00 to $23.00.
- Performance-based bonus awards.
- Health benefits, including medical, vision, and dental coverage.
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
At Sam's Club, we offer a supportive and inclusive work environment, opportunities for growth and development, and a commitment to making a positive impact in our communities. If you are a motivated and customer-focused individual who is passionate about delivering exceptional member service, we encourage you to apply for this exciting opportunity.
