Member Service Representative

2 weeks ago


Bossier City, Louisiana, United States Wal-Mart Stores , Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members.
  • Assist members with purchasing decisions, locate merchandise, and process member purchases.
  • Secure and safeguard Sam's Club assets and property by observing and communicating potential criminal activity.
  • Assist with training of Member Frontline Service associates on company processes and procedures.
Requirements:
  • Customer Service experience, preferably in a retail environment.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer:
  • Competitive hourly wage range of $16.00 to $23.00.
  • Performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.

At Sam's Club, we offer a supportive and inclusive work environment, opportunities for growth and development, and a commitment to making a positive impact in our communities. If you are a motivated and customer-focused individual who is passionate about delivering exceptional member service, we encourage you to apply for this exciting opportunity.



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