Social Services Training Coordinator
6 days ago
Job Summary
The Loudoun County Department of Family Services is seeking a highly motivated and experienced professional to serve as a Public Benefits Trainer. This position is responsible for providing comprehensive training to public benefits staff on policy and procedures for the Supplemental Nutrition Assistance (SNAP), Medicaid, and Temporary Assistance to Needy Families (TANF) programs.
Key Responsibilities
- Provide on-boarding, support, and training to newly hired Public Benefits staff
- Review case records to ensure compliance with State timeliness and accuracy
- Develop and provide refresher trainings to experienced staff
- Communicate procedures and system changes related to Public Benefits to staff in a timely manner
- Develop and maintain training and reference materials
Requirements
- Bachelor's degree in Social Work, Psychology, or a related field
- Two (2) years of professional experience in Public Assistance Programs or directly related experience with minimum one (1) year experience facilitating training
- Equivalent combination of education and experience
Preferred Qualifications
- Bilingual in English and Spanish
- Public Benefits policy knowledge and experience processing SNAP, Medicaid, and TANF applications and renewals
Work Environment
This position will be located at our Leesburg office and may be assigned and required to work at an alternate work site(s) to carry out duties that support the needs of the County.
The successful candidate may be required to perform work that involves crisis situations and is required to make decisions involving people, resources, and property.
Valid driver's license required.
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