Customer Service Sales Specialist

2 weeks ago


Fort Worth, Texas, United States Cycle Gear Full time

Position: Sales Associate

Employment Type: Part-time

Department: Store Operations

Company Overview:

Compensation: $9.00 - $15.00 / hour

Join a team of passionate individuals who are dedicated to providing exceptional service in the motorcycle industry. Our employees enjoy generous discounts and thrive in a dynamic and enjoyable work atmosphere. We are committed to fostering a community of motorcycle enthusiasts who share our love for riding and customer satisfaction.

Role Overview:

As a Sales Associate, your primary responsibility will be to ensure that every customer, regardless of their experience level, receives an outstanding shopping experience. You will be expected to maintain a comprehensive understanding of our products, delivering detailed insights on features and advantages.

Key Responsibilities:

  • Deliver exceptional customer service and create a welcoming shopping environment.
  • Educate customers on our diverse range of products, helping them understand the distinctions between various options.
  • Engage with the community through events and initiatives to drive customer traffic.
  • Represent the company at events such as motorcycle shows and races.
  • Meet daily sales targets while fostering a friendly competitive atmosphere.
  • Maintain store presentation by organizing, cleaning, and restocking merchandise according to visual standards.
  • Stay informed about our products, brand updates, and company events to serve as a knowledgeable resource for customers.

Qualifications:

  • Minimum of 1 year of experience in customer service.
  • At least 1 year of experience in sales.
  • Positive and energetic demeanor.
  • Self-motivated with a commitment to providing personalized retail experiences.
  • Willingness to learn and engage with the motorcycle community.
  • Familiarity with computer systems and POS software (experience with RetailPro is a plus).
  • A genuine interest in motorcycles is highly desirable.

Additional Information:

Benefits:

  • Base hourly rate plus commission and SPIFFS.
  • Flexible scheduling options suitable for students.
  • Work in an industry you are passionate about.
  • Attractive employee discounts on all products.
  • Support for work/life balance.
  • Opportunities for training and career advancement.
  • A rewarding workplace culture.

Compensation: $9.00 - $15.00+ / hour, including commission and SPIFFS.



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