Web Application Support Specialist
2 weeks ago
Position Overview:
RCN Capital is in search of a Web Support Engineer who is eager to collaborate with a dedicated team of skilled engineers. This role focuses on supporting a web-based software solution that facilitates loan origination and servicing for our clientele.
Key Responsibilities:
The Web Support Engineer will act as the primary contact for Brokers and Lenders utilizing the BridgeLoanNetwork system. The role is divided into various tasks, comprising approximately 60% support, 30% software testing, and 10% project management.
Technical Environment:
Development and testing activities will be conducted across multiple platforms, including both Windows and Linux, utilizing a range of commercial and open-source tools.
Quality Assurance:
This position entails the creation of test plans to guarantee the delivery of quality software applications, which may present a moderate level of complexity.
Collaboration:
The Web Support Engineer will also engage in the development of user stories, working closely with our developers and product owners. This includes the responsibility of generating backlog items derived from customer feedback and issues identified during support.
Ideal Candidate:
The successful candidate will thrive in a dynamic environment, gaining exposure to development, testing, project management, and direct client support interactions.
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Web Application Support Specialist
1 week ago
South Windsor, Connecticut, United States RCN Capital Full timePosition Overview:RCN Capital is in search of a Web Support Engineer to collaborate with a dedicated team of skilled engineers. This role focuses on providing support for a web-based software solution that facilitates loan origination and servicing functions for our clientele. Key Responsibilities:The Web Support Engineer will act as the primary contact for...
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Web Application Support Specialist
1 week ago
South Windsor, Connecticut, United States RCN Capital Full timePosition Overview:RCN Capital is on the lookout for a Web Support Engineer to join a dedicated team of skilled engineers. This role focuses on providing support for a web-centric software solution that facilitates loan origination and servicing functions for our clientele. Key Responsibilities:The Web Support Engineer will act as the primary contact for...
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Web Application Support Specialist
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South Windsor, Connecticut, United States RCN Capital Full timePosition Overview:RCN Capital is in search of a Web Support Engineer to collaborate with a skilled team of engineers dedicated to maintaining a web-centric software platform that facilitates loan origination and servicing for our clientele. Key Responsibilities:The Web Support Engineer will act as the primary liaison, offering assistance to Brokers and...
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Web Application Support Specialist
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South Windsor, Connecticut, United States RCN Capital Full timePosition Overview:RCN Capital is in search of a dedicated Web Support Engineer to join our dynamic team. This role is essential in providing support for our web-based software solution that facilitates loan origination and servicing functions for our clientele. Key Responsibilities:The Web Support Engineer will act as the primary contact for Brokers and...
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