Current jobs related to Client Support Specialist - Windsor, Connecticut - Recruit Monitor
-
Desktop Support Specialist
1 month ago
Windsor Locks, Connecticut, United States Desktop & Depot Support Full timeJob DescriptionAre you looking to take the next step in your IT career? We are seeking a highly motivated and career-driven individual to join our team as a Desktop & Depot Support specialist in Windsor Locks, Connecticut.This role involves providing workstation software break-fix support, IMAC – PC install, moves, adds, and changes, image loads, asset...
-
Windsor, Connecticut, United States Community Health Resources Full timeAbout the RoleWe are seeking a highly motivated and compassionate Recovery Support Specialist to join our team at Community Health Resources. As a Recovery Support Specialist, you will play a vital role in supporting individuals with behavioral health needs in achieving their recovery goals.Key ResponsibilitiesAssist clients in identifying and advocating for...
-
Client Support Specialist
2 weeks ago
Windsor, Connecticut, United States SS&C Full timeSS&C: A Global Leader in Financial ServicesSS&C is a renowned provider of investment and financial services and software for the financial services and healthcare industries. As a global company, we have 20,000+ employees in over 90 offices in 35 countries.Our MissionWe empower financial services and healthcare organizations to manage and account for their...
-
Diagnostic Imaging Specialist
1 week ago
Windsor, Connecticut, United States HealthCare Support Full timeUltrasound Tech OpportunityHealthCare Support is seeking a skilled Ultrasound Tech for a 13-week contract in Vermont.Benefits:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification reimbursements required for the positionResources:Direct Access to...
-
Windsor, Connecticut, United States Homewatch CareGivers Full timeAbout Homewatch CareGiversWe provide personalized care to elders and clients of all ages in their homes, ensuring they remain safe and happy at home.Job SummaryWe are seeking a compassionate and experienced Caregiver to join our team. As a Caregiver, you will provide essential support to our clients, assisting with daily activities, providing companionship,...
-
Windsor, Connecticut, United States Community Health Resources Full timeAbout the RoleAs a Recovery Support Specialist at Community Health Resources, you will play a vital role in helping individuals with behavioral health needs achieve their recovery goals. With a strong focus on community resources and culturally informed practices, you will assist clients in identifying and advocating for their own recovery strategies.Key...
-
Windsor, Connecticut, United States Community Health Resources Full timeAbout the RoleWe are seeking a highly motivated and compassionate Recovery Support Specialist II to join our team at the Emergency Department. As a Recovery Support Specialist II, you will play a vital role in helping individuals with behavioral health needs identify their recovery goals, develop individualized recovery strategies, and promote...
-
Windsor, Connecticut, United States Vinfen Full timeJob Summary:We are seeking a dedicated and compassionate Support Specialist to join our team at Vinfen. As a Support Specialist, you will work closely with individuals with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. Your primary responsibility will be to provide direct support and...
-
Healthcare Support Specialist
2 weeks ago
Windsor, Connecticut, United States IntelyCare Full timeAs a Healthcare Support Specialist at IntelyCare, you will provide high-quality nursing care to residents in post-acute facilities. Your responsibilities will include measuring and monitoring vital signs, observing residents' conditions, and reporting any concerns to the nursing team. You will also serve meals, assist with daily living activities, and...
-
Caregiver Support Specialist
1 week ago
Windsor, Connecticut, United States Wyndy LLC Full timeJob SummaryAt Wyndy LLC, we are seeking a compassionate and reliable Caregiver Support Specialist to provide support and help to individuals in need. This role involves providing assistance with daily tasks, offering emotional support, and ensuring a safe and comfortable environment.Key Responsibilities Aiding with daily tasks and activities Offering...
-
Windsor, Connecticut, United States Homewatch CareGivers Full timeCompassionate Care for Elders and ClientsAt Homewatch CareGivers, we provide personalized care to clients of all ages in their homes. Our caregivers assist with daily activities, provide companionship, and help clients reach their goals.BenefitsPart-time and full-time employment optionsFlexible schedules to suit your needsHealth benefits and 401(k) with...
-
Technical Support Specialist
2 months ago
Windsor, Connecticut, United States Syntricate Technologies Full timePosition: Technical Support SpecialistLocation: Windsor Locks, CTContract Duration:Proficient in English communicationExcellent interpersonal skills, adept at managing customer interactionsComprehensive understanding of End User Computing (EUC) and Field ServicesExtensive experience in Image Management processesProficient in System Center Configuration...
-
IT Support Specialist
4 weeks ago
Windsor, Connecticut, United States Amazon Full timeAbout Amazon OperationsAt the heart of Amazon's business, our Operations team is known for speed, accuracy, and exceptional service. We deliver tens of thousands of products to hundreds of countries worldwide, every day. Our IT Support team provides nonstop global support to Amazon Operations, playing a vital role in our success.About the RoleAs an IT...
-
Desktop Support Specialist
3 weeks ago
Windsor, Connecticut, United States Syntricate Technologies Full timeDesktop Support EngineerJoin Syntricate Technologies Inc. as a skilled Desktop Support Engineer to provide exceptional technical support to our clients. As a key member of our team, you will be responsible for troubleshooting and resolving technical issues related to desktop systems, hardware, and software.Key Responsibilities:Provide technical support for...
-
Security Specialist
2 weeks ago
Windsor, Connecticut, United States Security Industry Specialists Full time{"About this position": "At Security Industry Specialists, Inc., we are seeking a highly skilled and experienced Security Specialist to join our team. As a Security Specialist, you will be responsible for providing a safe and secure environment for our clients.", "Responsibilities": "Responsible for the life safety and physical security of assigned...
-
Polarion ALM Technical Support Specialist
2 weeks ago
Windsor Locks, Connecticut, United States PDS Tech Commercial Full timeJob OverviewWe are seeking a highly skilled Polarion ALM Technical Support Specialist to join our team at PDS Tech Commercial. As a key member of our support team, you will be responsible for providing expert-level support to our clients, resolving complex technical issues, and improving processes to enhance the Polarion ALM product.Key...
-
Administrative Support Specialist
2 weeks ago
Windsor, Connecticut, United States Aston Carter Full timeJob SummaryWe are seeking an Administrative Assistant to provide administrative support to all employees of the branch, ensuring efficient operation of the office. The successful candidate will be responsible for general and specific tasks related to communication and organization.Key ResponsibilitiesOrganize and prioritize large volumes of information and...
-
Windsor, Connecticut, United States HealthCare Support Full timeSpeech Language Pathologist OpportunityHealthCare Support is actively seeking a Speech Language Pathologist for a 1-week contract located in Windsor, Vermont.Benefits of this Opportunity:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to open investment accountsResources Beyond the...
-
Medical Surgical Rehabilitation Nurse
1 week ago
Windsor, Connecticut, United States HealthCare Support Full timeJob Title: RN Med Surg RehabJob Summary:HealthCare Support is seeking a skilled RN Med Surg Rehab to join our team for a 13-week contract in a reputable healthcare facility. As a RN Med Surg Rehab, you will be responsible for providing high-quality patient care and rehabilitation services to patients with medical and surgical conditions.Benefits:•...
-
Security Specialist
4 weeks ago
Windsor, Connecticut, United States Security Industry Specialists Full timeAbout this position:We are seeking a highly skilled and experienced Security Specialist to join our team at Security Industry Specialists, Inc. (SIS). As a Security Specialist, you will be responsible for providing a safe and secure environment for our clients.Key Responsibilities:Responsible for the life safety and physical security of assigned clientsMust...
Client Support Specialist
2 months ago
About the Position: Client Support Specialist
Overview
The role involves addressing both routine and intricate inquiries to ensure exceptional service delivery to both internal and external stakeholders. The primary focus of this position is to facilitate service excellence while also contributing subject matter expertise to enhance organizational efforts.
Key Responsibilities
- Manage inquiries related to group life, disability, and absence, including claims processing, medical underwriting, and coverage continuation.
- Process initial notifications of loss for group life, disability, and absence claims through various communication channels.
- Engage with internal and external partners, including insured individuals and claimants, in a professional and constructive manner.
- Achieve established departmental standards for quality, service, call metrics, and productivity.
- Prepare documentation, communications, and other materials utilizing standard formats and software tools.
- Resolve both standard and complex inquiries, escalating more challenging issues to senior advocates or management for effective resolution.
- Collaborate with internal and external clients to exchange information, clarify details, and efficiently address queries or concerns.
- Provide constructive feedback and suggestions to enhance the quality of customer service.
- Adhere to company policies regarding risk management and compliance.
- Support colleagues with knowledge sharing and assistance.
- Be available for mandatory overtime during peak periods, shift work, and holiday assignments as needed.
- Perform additional duties as assigned by the Team Manager or other management personnel.
- High School Diploma or Equivalent is required.
- A minimum of 6 months of experience in a contact center or customer service environment is preferred.
Knowledge & Skills
- Familiarity with the insurance sector.
- Proficiency in Windows-based software applications.
- Ability to navigate multiple systems and applications effectively.
- Competence in Microsoft Office Suite, including Excel, PowerPoint, and Word.
- Strong keyboarding skills.
- Attention to detail.
- Excellent verbal and written communication abilities.
- Experience in data entry.
- Understanding of how processes and systems relate to risk management and compliance.
- Commitment to corporate values and service excellence.
- Accountability in participating in performance management processes.
- Proactive in seeking personal development and performance improvement.
- Integrity in actions.
- Effective communication skills.
- Commitment to self-development.
- Customer service orientation.
- Adaptability to change.
- Alignment with organizational objectives.
- Ability to work with diverse populations.
