Client Relationship Manager

2 weeks ago

West Fargo, North Dakota, United States DFC Company Full time
Job Overview

Company Background: DFC Company is a dynamic specialty contractor engaged in various sectors including residential and commercial fencing, highway guardrail installation, fabrication, and the construction of commercial playgrounds. We also provide traffic control and pavement marking services. Our clientele includes homeowners, commercial enterprises, and government agencies. Our dedicated workforce, known as the "Blue Family," operates from multiple branches across North Dakota and Minnesota, serving a broad regional area while also maintaining a national presence through our sign manufacturing and distribution operations. We prioritize our employees' growth and well-being, investing in their development, equipment, and facilities to create an exceptional work environment.

Work Schedule: Day Shift, 7:00 am - 5:00 pm

Position Location: This role can be performed from various DFC offices.

Role Summary:

  • The designated territory will initially cover Minnesota, with a focus on proactive lead generation, and may evolve over time.
  • Travel is an essential component of this position.
  • Establish and nurture sales relationships with both vendors and clients.
  • Develop and implement sales strategies aimed at expanding the customer base and increasing revenue.
  • Identify potential leads and convert them into loyal customers through diligent research and outreach.
  • Consistently meet and surpass sales targets and objectives.
  • Oversee inventory management and transaction processes.
  • Handle invoicing and manage accounts receivable effectively.
  • Promote retail sales and prepare product estimates.
  • Collaborate with various departments to ensure smooth order processing and management.
  • Prepare shipping estimates and coordinate logistics for freight.
  • Manage contracts with customers and suppliers.
  • Participate in trade shows and conventions, representing the company.

Required Qualifications and Skills:

  • A degree in Sales, Marketing, Business, Construction Management, or a related field from an accredited institution is preferred.
  • A minimum of five years of relevant experience is advantageous.
  • Experience within the industry is essential for consideration.

Commitment to Safety: At DFC, safety is our top priority. We expect every employee to: 1) adhere strictly to safety policies and procedures. 2) promptly address or report any safety hazards. 3) report injuries immediately for appropriate care. 4) contribute suggestions for safety improvements to foster a culture of continuous enhancement in safety practices.

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