Bilingual Customer Service Representative
5 days ago
Job Summary
We are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at Peckham. As a key member of our customer service team, you will be responsible for providing exceptional phone-based support to our government customers.
Key Responsibilities:
- Gather information to determine customer needs and resolve inquiries effectively
- Apply problem-solving skills to resolve customer issues
- Access knowledge base to provide accurate information to customers
- Work independently and as part of a team to achieve customer satisfaction
Requirements:
- Ability to obtain a security clearance
- Excellent communication and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- High school diploma or equivalent required
What We Offer:
- Competitive hourly rate
- Opportunities for career growth and development
- Collaborative and supportive work environment
- Generous paid time off and benefits package
About Peckham:
Peckham is a national award-winning non-profit organization that provides vocational rehabilitation services to individuals with disabilities. We are committed to creating a culture of respect, inclusivity, and excellence in all aspects of our business.
Equal Opportunity Employer:
Peckham is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and accessible work environment that values diversity and promotes equal opportunities for all.
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