Client Service Liaison

5 days ago


Sacramento, California, United States Corporation Service Company Full time
About the Role

We are seeking a highly skilled Client Service Representative to join our Corporate team. As a key member of our team, you will work directly with our customers and internal teams to provide solutions that help their business run smoothly and efficiently.

Key Responsibilities
  • Build strong relationships with clients to understand their unique needs and concerns
  • Research, analyze, and process legal documents to ensure accuracy and compliance
  • Provide exceptional customer service to internal and external clients via phone or electronically
  • Manage customer portfolios and organize workflow to meet deadlines and demands
  • Enter client information, file documents electronically, and retrieve documents as needed
  • Navigate multiple databases quickly and accurately to provide timely solutions
  • Identify opportunities for process improvements and implement changes as needed
  • Maintain and grow existing customer business by providing outstanding service and recognizing opportunities for additional services
Requirements
  • At least 5 years of experience in a business-to-business customer service or administrative role
  • Strong research skills and attention to detail
  • Excellent communication and problem-solving skills
  • Ability to multitask and prioritize tasks effectively
  • Proficiency in MS Office, Word, and Excel
  • Salesforce experience a plus
What We Offer

We offer a competitive salary range of $34,776 to $53,480, depending on location and experience. Our benefits package includes medical, dental, and life insurance, as well as a 401(k) with employer match and profit-sharing. We also offer paid time off, tuition reimbursement, and opportunities for career growth and development.

CSC is a global business, legal, and financial services company committed to creating a diverse and inclusive work environment. We are an equal opportunity employer and welcome applications from qualified candidates.



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