Client Services Coordinator

2 weeks ago

Sacramento, California, United States Alta California Regional Center Full time

Job Type

Full-time

ABOUT THE ORGANIZATION

Alta California Regional Center (ACRC) is a dedicated non-profit organization that has been instrumental in coordinating services for individuals with developmental disabilities for over 50 years. With a workforce of approximately 700 professionals across eight offices in a ten-county region, ACRC is one of 21 Regional Centers in California, committed to enhancing the quality of life for those we serve.

COMPENSATION STRUCTURE

Compensation is based on experience and educational background.

  • Service Coordinator I: $26.78/hr.
  • Service Coordinator IIIB: $31.43/hr. (requires a master's degree and 1 year of social work experience)
  • Service Coordinator IIIA: $34.71/hr. (requires a master's degree and 2 years of post-master's experience)

The final salary offered will be influenced by various factors including skills, education, experience, and other relevant job-related criteria. Typically, new hires are not offered salaries at the upper end of the range for this role.

POSITION OVERVIEW

ACRC is currently seeking a Service Coordinator for the Intensive Case Management unit in our Sacramento office. This role involves providing comprehensive case management, community deflection, and advocacy for individuals with developmental disabilities. The position is designed to maintain a maximum caseload ratio of 1:45 in accordance with legislative requirements, ensuring intensive support for a high-acuity client population within the I/DD community. Additionally, this role includes minor Facility Liaison (FL) responsibilities, which focus on safeguarding the health and safety of clients residing in various community care settings.

Key responsibilities include:

  • Monitoring compliance with Title 17 and 22 regulations in facilities.
  • Collaborating with Service Coordinators for quality assurance monitoring.
  • Conducting investigations and providing technical support to enhance service quality.
  • Assisting clients and their support networks in obtaining and maintaining necessary services.
  • Advocating for clients with community agencies and the criminal justice system.
  • Providing consultation to staff to prevent unnecessary admissions to State Developmental Centers.
  • Tracking and analyzing relevant data trends.
  • Completing all required documentation in line with regulations and ACRC policies.
  • Offering support to colleagues during special projects and covering for absences.
  • Providing emergency on-call services as needed.
  • Performing additional duties as assigned.

This position will serve the Sacramento County area and may require travel throughout California.

BENEFITS PACKAGE

ACRC provides a supportive work environment along with a comprehensive benefits package that includes:

  • 90% employer-paid health insurance with low-cost dependent coverage.
  • 100% employer-paid dental and vision insurance for employees and their dependents.
  • 100% employer-paid life insurance coverage.
  • 100% employer-paid long-term disability coverage.
  • Flexible benefits pre-tax spending program.
  • CalPERS employee pension plan, along with 457 and 403-B voluntary tax shelter annuities.
ADDITIONAL BENEFITS INCLUDE:
  • 17-22 annual vacation days.
  • 12 annual sick days.
  • 14 paid holidays.
  • Longevity leave.
  • Employee Assistance Program, among other generous benefits.

Many employees also participate in the Public Service Loan Forgiveness (PSLF) Program.

QUALIFICATIONS AND REQUIREMENTS

Applicants must possess a Bachelor's or Master's degree in Social Work or a related field. Strong written, verbal, and interpersonal communication skills are essential, along with excellent time management and organizational abilities. A minimum of one year of professional experience in social work or a related field, preferably in developmental disabilities, is preferred. Additional qualifications may apply.

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