Front Desk Representative
5 days ago
Location: Sheraton Brentwood, TN
Estimated Salary: $35,000 - $45,000 per year
Job Overview:We are seeking a highly skilled and enthusiastic Front Desk Representative to join our team at the Sheraton Brentwood, TN. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences through prompt and courteous service.
Responsibilities:- Provide warm and welcoming greetings to arriving guests
- Register guests into the computer, verifying reservation information and ensuring accuracy
- Process payments and maintain a house bank
- Promptly respond to and resolve guest complaints
- Operate the front desk efficiently and effectively
- High School diploma or equivalent required
- Experience in the hotel industry preferred
- Excellent communication and interpersonal skills
- Able to work a flexible schedule including nights, weekends, and holidays
- Competitive salary and benefits package
- Opportunities for career growth and development
- Discounts on hotel stays and services
- Flexible scheduling and work-life balance
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