Front Line Customer Service Associate

2 weeks ago


Brentwood, Tennessee, United States Marriott Hotels & Resorts Full time

Marriott Hotels & Resorts: Where Hospitality Meets Excellence

We are seeking a skilled and enthusiastic Front Desk Agent to join our team

Estimated Salary: $50,000 - $65,000 per year

Key Responsibilities:

  • Delivering exceptional customer service to hotel guests
  • Handling front desk operations, including check-in/check-out procedures and room assignments
  • Maintaining a clean and organized front desk area
  • Responding to guest inquiries and resolving issues in a timely manner

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • A passion for delivering outstanding customer service

Benefits:

  • Medical, dental, and vision insurance
  • 401(k) matching
  • Paid time off
  • Ongoing training and development programs


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