Front of House Manager

3 weeks ago


Brentwood, Tennessee, United States Squeeze Massage Full time
About Squeeze Massage

We're a feel-good company, founded by the Founders of Drybar. Our mission is to revolutionize the massage experience, focusing on technology, team member experience, and fostering an inclusive environment.

Our innovative app-based booking and payment platform makes scheduling, paying, tipping, and rating easy for our guests. We offer personalized services, allowing guests to select massage preferences and control in-room settings.

Squeeze is committed to being the best part of our guests' and team members' day. Our revolutionary approach includes:

  • Competitive hourly rate: $17.00/hr
  • Health benefits, including vision & dental, and 1-week paid vacation for employees working 32 hours or more
  • Paid Sick Leave
  • 1 free Mid Squeeze (50-minute massage) per month
  • Complimentary add-ons, no quotas or upselling
  • Annual performance raises ($1/year)
  • Flexible schedules
  • Responsive Management providing on-site leadership
  • A nurturing, supportive environment with opportunities for growth and career advancement

As a Front of House Manager at Squeeze, you will be responsible for:

  • Greeting guests with a warm welcome
  • Providing exceptional guest service
  • Maintaining the front of house and guest lounge to Squeeze standards
  • Assisting guests with app-related issues, such as downloading the app, setting up accounts, and booking appointments
  • Resolving guest issues in the shop

To succeed in this role, you should have:

  • 1+ year of retail experience, preferably in technology or front-desk service
  • Proven track record in delivering an exceptional guest experience
  • Excellent problem-solving and troubleshooting skills
  • Strong communication and multi-tasking skills


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