Customer Service Representative

4 weeks ago


Brentwood, Tennessee, United States Marriott International Inc Full time
Job Summary:

We are seeking a highly motivated and customer-focused Guest Experience Specialist to join our team at the Sheraton Nashville Brentwood. As a key member of our front desk staff, you will be responsible for providing exceptional service to our guests, responding to their inquiries, and ensuring their stay is nothing short of unforgettable.

The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to multitask in a fast-paced environment. If you have a passion for delivering outstanding customer experiences and thrive in a dynamic hotel setting, we encourage you to apply for this exciting opportunity

About the Role:

  • Provide personalized service to guests, responding to their requests and resolving any issues in a timely and professional manner
  • Greet and welcome guests upon arrival, registering them into the system and verifying their reservations and credit information
  • Process payments, handle cash transactions, and maintain accurate records of guest accounts
  • Utilize knowledge of the hotel's services and facilities to promote additional revenue streams and enhance the guest experience
  • Collaborate with other departments to ensure seamless communication and execution of guest requests

Requirements:

  • High school diploma or equivalent required; prior experience in a hotel or customer-facing role preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment
  • Basic computer skills and familiarity with hotel software systems
  • Knowledge of local area attractions and hotels services a plus

What We Offer:

  • A competitive salary range of $40,000 - $55,000 per annum, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Opportunities for career growth and professional development within Marriott International
  • A fun and dynamic work environment with a team-oriented culture
  • Discounts on hotel stays and other Marriott benefits


  • Brentwood, Tennessee, United States Floor & Decor Holdings, Inc. Full time

    About the RoleWe are looking for a Customer Service Representative to join our team at Floor & Decor Holdings, Inc. As a Customer Service Representative, you will be the face of our company, and your excellent communication skills and friendly demeanor will make all the difference in ensuring customer satisfaction.Key ResponsibilitiesProvide exceptional...


  • Brentwood, Tennessee, United States Jason's Deli Full time

    About the RoleAs a Customer Service Representative, you will play a key part in delivering outstanding customer service, coordinating with colleagues to ensure seamless operations, and maintaining accurate records of takeout and delivery orders.This is a great opportunity for individuals who enjoy working in a dynamic environment, can adapt to changing...


  • Brentwood, Tennessee, United States Best Buy Full time

    At Best Buy, we are seeking a skilled Customer Service Representative to join our Gallaria team. As a key member of our sales floor team, you will be responsible for delivering outstanding customer service and sales support to our valued customers.You will use your excellent communication and interpersonal skills to build rapport with customers, understand...


  • Brentwood, Tennessee, United States Floor & Decor Holdings, Inc. Full time

    About the RoleWe are looking for a skilled Customer Service Representative to join our team at Floor & Decor Holdings, Inc.Key ResponsibilitiesDeliver exceptional customer service by responding to customer inquiries, resolving issues, and making recommendations.Work effectively in a fast-paced retail environment, managing multiple tasks and...


  • Brentwood, Tennessee, United States Floor & Decor Holdings, Inc. Full time

    Job DescriptionWe are looking for a Customer Service Representative to join our team at Floor & Decor Holdings, Inc. The ideal candidate will have excellent communication skills and the ability to work in a dynamic environment.About the RoleThis position is responsible for providing exceptional customer service and ensuring that all customers leave the store...


  • Brentwood, Tennessee, United States Randstad Full time

    About the RoleRandstad is currently seeking a skilled Customer Service Representative to join their team. This is a fantastic opportunity to work in a fast-paced call center environment, handling a high volume of customer service calls and providing top-notch support to clients.The ideal candidate will have excellent communication and problem-solving skills,...


  • Brentwood, Tennessee, United States Floor & Decor Holdings, Inc. Full time

    About the Role:The Customer Service Representative at Floor & Decor Holdings, Inc. plays a critical role in creating a positive and welcoming store environment for our customers. In this role, you will provide exceptional customer service, respond to customer inquiries, and resolve issues promptly.You will work closely with other team members to maintain a...


  • Brentwood, Tennessee, United States Fifth Third Full time

    About the RoleFifth Third Bank is seeking a talented Customer Service Representative to join our team in Brentwood, Tennessee. As a CSR/Teller, you will be responsible for providing exceptional customer service and ensuring that customers have a positive banking experience.Key Responsibilities:Provide excellent customer service in all interactionsRefer...


  • Brentwood, Tennessee, United States Randstad US Full time

    Job SummaryRandstad US is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients via phone and email.About the JobThis is a full-time position that offers a competitive salary of $41,000 - $45,000 per year. You will work in...


  • Brentwood, Tennessee, United States Taziki's Cafe Full time

    As a Customer Service Representative at Taziki's Cafe, you will have the opportunity to make a positive impact on our guests' experiences. We strive to create a warm and welcoming atmosphere, and our team members are essential in achieving this goal.Responsibilities include taking orders, operating the point-of-sale system, handling cash and credit...


  • Brentwood, Tennessee, United States Randstad Full time

    **Randstad Job Overview**At Randstad, we offer a competitive salary of $45,000 - $60,000 per year for our Call Center Representatives. This role is ideal for individuals who are passionate about delivering exceptional customer experiences.**Job Description:**Handle a high volume of inbound and outbound customer service calls with a strong focus on resolving...


  • Brentwood, Tennessee, United States Chris Obear - State Farm Agent Full time

    As a Customer Service Representative at Chris Obear - State Farm Agent, you will play a vital role in delivering exceptional customer experiences. Your primary responsibilities will include establishing customer relationships, providing prompt and accurate customer service, and educating customers about insurance options to drive business...


  • Brentwood, Tennessee, United States Swig Brentwood Full time

    Job Title: Customer Service RepresentativeCompany OverviewA DAYTIME Team Member at Swig Brentwood will be part of a fun and dynamic team focused on delivering excellent customer experiences. Our team is passionate about providing top-notch service, ensuring our customers receive the best experience possible.Estimated Salary Range:$25,000-$35,000 per year...


  • Brentwood, Tennessee, United States Marriott International Inc Full time

    About the JobWe are seeking an experienced and skilled Customer Service Representative Lead to join our dynamic team at Sheraton Nashville Brentwood. As a lead, you will oversee daily operations, manage staff, and ensure seamless delivery of services to our guests.


  • Brentwood, Tennessee, United States Hotel Equities Full time

    We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Hotel Equities in Brentwood, TN. As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is memorable.Salary: $40,000 - $50,000 per yearJob Description:The ideal candidate...


  • Brentwood, Tennessee, United States Marshall Brown - State Farm Agent Full time

    As a Customer Relations Representative with Marshall Brown - State Farm Agent, you will play a vital role in generating exceptional client experiences that drive business growth. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for our team.About UsOur agency is committed to providing excellent service and...


  • Brentwood, Tennessee, United States Chris Obear - State Farm Agent Full time

    **Job Summary:**">We are seeking a Customer Service Representative with a sales focus to join our team at Chris Obear - State Farm Agent. As a key member of our team, you will be responsible for establishing customer relationships, providing exceptional customer service, and promoting the development of our business.**Key Responsibilities:**">Respond to...


  • Brentwood, Tennessee, United States Lexus of Nashville Full time

    Job OverviewThis Part-Time Customer Service Representative position requires a friendly and professional individual who can effectively communicate with customers, manage phone calls, and complete light housekeeping tasks.You should have basic computer skills, be detail-oriented, and maintain confidentiality. We prioritize the safety and security of our...


  • Brentwood, Tennessee, United States Sonic Automotive Full time

    At Sonic Automotive, we are committed to providing a premium customer experience. As a Service BDC Associate, you will play a vital role in generating sales appointments with customers who contact our dealership via the internet for service of new and/or pre-owned vehicles.The ideal candidate will be highly accountable, using lead management tools, CRM...


  • Brentwood, Tennessee, United States Randstad Full time

    Randstad offers a competitive salary of $45,000 - $55,000 per annum for this position. As a Call Center Agent at Randstad, you'll be responsible for handling a high volume of inbound and outbound customer service calls.Key ResponsibilitiesEnter conversations into a database to be followed up with, getting detailed information from customers to understand how...