Sales Support Specialist

2 weeks ago


Grandview, Missouri, United States Mead Lumber Company Inc Full time
Job Overview

Mead Lumber Company, a prominent name in the building materials industry, is seeking a dedicated individual for the role of Inside Sales Support. As a 100% employee-owned organization, we pride ourselves on our commitment to quality service and customer satisfaction. With over 52 locations across the Midwest, we are a leading supplier for contractors and remodelers.

Key Responsibilities
  • Assist Outside Sales Representatives with order processing and special product requests.
  • Maintain a thorough understanding of our product offerings and company policies.
  • Foster positive relationships with clients through exceptional service and support.
  • Handle incoming calls professionally, addressing customer inquiries and concerns.
  • Ensure timely processing of receiving documents and invoice matching.
  • Support merchandise deliveries when necessary.
  • Perform additional tasks as required to enhance team efficiency.
Qualifications
  • Strong desire for professional development and growth.
  • Ability to build and maintain customer relationships.
  • Quick problem-solving skills with a professional demeanor.
  • Proficient in computer usage and basic calculations.
  • Physical capability to lift and transport items weighing up to 80 pounds.
  • High School diploma is preferred.
  • Valid driver's license with a clean driving record.
  • Outgoing personality with a passion for customer interaction.
  • Positive attitude and strong communication skills.

Mead Lumber Company is an Equal Employment Opportunity Employer, considering applicants for all positions without discrimination based on race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran's status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.

Employment Type

Full-time

Benefits
  • Employee Stock Ownership Plan
  • Comprehensive Medical, Dental, and Vision Coverage
  • Employer-Paid Group Term Life and AD&D Insurance
  • Optional Voluntary Life and AD&D Insurance
  • Paid Time Off and Holiday Compensation
  • Flexible Spending Accounts
  • 401(k) Retirement Plan
  • Scholarship and Tuition Assistance Programs
  • Employee Assistance Program
  • Discounts on Merchandise


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