Administrative Assistant

6 days ago

New Orleans, Louisiana, United States LCMC Health Full time
Job Summary

The Credit Resolution Administrative Assistant provides critical support to the organization's operational functions. This role requires a detail-oriented individual with excellent communication skills to manage various administrative tasks, including project management, expense and resource management, and communication and documentation support.

Key Responsibilities
  • Project Management & Administration: Develops, plans, tracks, and analyzes assigned projects to meet business requirements, works with project teams to define project success criteria, timelines, milestones, and deliverables, and operationalizes strategic plans with timely execution of project/program deliverables.
  • Expense & Resource Management: Provides financial decision support and recommends improvements to the business model, participates in the development and management of operational and capital budgets.
  • Best Practices Opportunities: Analyzes and assesses present and future needs, trends, challenges, and opportunities related to assigned projects, participates in strategic planning for designed areas.
  • Communication & Documentation Support: Maintains professional communication at all times, ensures accountability through timely follow-through and escalation as required.
  • Secretarial Support: Performs secretarial tasks for multiple professionals and supervisors/managers in the department to support department operations, including typing letters, memoranda, reports, contracts, forms, manuals, documents, and other materials from drafts or standard formats using MS Word, proofreads and corrects completed work, coordinates activities, meetings, schedules, recording, and transcription of monthly staff meetings, and other department meetings as needed.
  • Clerical Support: Provides clerical support to facilitate smooth operation of the department, including sorting and distributing department mail, answering routine correspondence on own initiative, maintaining, monitoring, and ordering office supplies, letterhead, and envelopes, performing a variety of other clerical tasks, including making copies, sending and receiving faxes, maintaining adequate supply of forms, handling files, schedules, and correspondence for senior staff.
  • Telephone and Receptionist Duties: Serves as the first point of contact for visitors and callers to the department or facility, answers and screens telephone calls and takes accurate messages, responds to inquiries from callers and visitors or refers to department staff, takes calls from field staff regarding schedule changes and advises field staff when patients do not need to be seen due to hospitalization or other transfer.
Requirements
  • Minimum Qualifications: High School Diploma/GED or equivalent OR 2 years of Project Management or related field experience.
  • Preferred Qualifications: Healthcare administrative experience and/or billing, follow-up, credit resolution, and cash posting experience.
  • Licenses and Certifications: Project Management Professional (PMP) - Project Management Institute (PMI).
  • Knowledge, Skills, and Abilities: Exhibit a high degree of customer service, cooperation, teamwork, initiative, and exceptional judgment, demonstrated ability to achieve time-based objectives, balance multiple priorities, communicate effectively while remaining organized, excellent communication skills (both verbal and written), demonstrated logical problem-solving capability.
LCMC Health Culture

LCMC Health is a community that values authenticity, originality, equity, inclusion, and a little 'come on in' attitude. We celebrate our differences and strive to create a workplace where everyone feels welcome and valued.

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