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Service Operations Coordinator
2 months ago
Outsource is actively seeking a Service Operations Coordinator with a minimum of two years of relevant experience for a contract-to-hire position. This role is essential in supporting a dynamic office environment within a Low Voltage Contractor.
Key Responsibilities:
- Manage data entry tasks, maintain filing systems, and ensure overall office organization.
- Respond to phone inquiries and deliver exceptional customer service to clients.
- Generate status reports and work orders for both clients and the field service team.
- Coordinate the scheduling of field technicians.
- Procure materials and create purchase orders while tracking shipments and inventory levels.
- Request and oversee the management of necessary permits.
- Provide customer service support.
- Handle invoicing, billing, and receivables.
Qualifications:
- 2-3 years of experience in Project/Service Support or Dispatching within a SERVICE or CONSTRUCTION related field, preferably in the Low Voltage or Fire Alarm industry.
- Strong written and verbal communication skills are essential.
- Proficient in various computer applications.
- Experience with Microsoft Office Suite, including Excel, Word, and Outlook.
- Excellent typing and data entry capabilities.
- Able to thrive in a fast-paced office environment.
- Willingness to provide diverse support to the department.
Outsource stands as the nation's premier provider of low voltage and electrical talent. With a focus exclusively on electrical and low-voltage sectors, we have been successfully matching candidates with the right companies since 1998. Our commitment to quality and service ensures that we understand the nuances of making the right match.
Outsource is an equal opportunity employer. We value diversity and welcome all qualified applicants without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
