Customer Relations Manager
4 days ago
Hondacitychicago, a leading automotive dealership, is seeking a highly motivated and customer-focused individual to join their team as a Customer Relations Manager. This is an exciting opportunity for a professional to take their career to the next level and make a meaningful impact on customer satisfaction.
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
**Responsibilities:**
* Serve as a liaison between Service Advisors and customers to ensure seamless communication and resolution of issues
* Provide customer service support and problem-solving resources to resolve customer concerns and improve satisfaction
* Manage staff to ensure excellent customer service and high-quality results
**Qualifications:**
* 2+ years of experience in customer relations or a related field
* In-depth knowledge of customer service principles and practices
* Excellent customer service, communication, and problem-solving skills
* A positive attitude, good work ethic, and professional appearance
**Requirements:**
* High school diploma or equivalent
* Ability to work in a fast-paced environment and adapt to changing priorities
* Strong organizational and time management skills
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