Customer Relations Manager

4 days ago


Chicago, Illinois, United States Hondacitychicago Full time

Hondacitychicago, a leading automotive dealership, is seeking a highly motivated and customer-focused individual to join their team as a Customer Relations Manager. This is an exciting opportunity for a professional to take their career to the next level and make a meaningful impact on customer satisfaction.

**What We Offer:**

* Competitive salary and benefits package

* Opportunities for career growth and professional development

* Collaborative and dynamic work environment

* Recognition and rewards for outstanding performance

**Responsibilities:**

* Serve as a liaison between Service Advisors and customers to ensure seamless communication and resolution of issues

* Provide customer service support and problem-solving resources to resolve customer concerns and improve satisfaction

* Manage staff to ensure excellent customer service and high-quality results

**Qualifications:**

* 2+ years of experience in customer relations or a related field

* In-depth knowledge of customer service principles and practices

* Excellent customer service, communication, and problem-solving skills

* A positive attitude, good work ethic, and professional appearance

**Requirements:**

* High school diploma or equivalent

* Ability to work in a fast-paced environment and adapt to changing priorities

* Strong organizational and time management skills



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