Brokerage Service Operations Specialist
1 week ago
Overview:
">This position provides exceptional support to clients for brokerage products, services, and accounts. Responds to inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation.
">Responsibilities:
">- ">
- Client Support - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform.">
- Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management with special projects.">
- Trading Expertise - Executes accurate, timely trading instructions on various security classes. Reconciles all trading instructions and orders from field associates or external client requests. Ensures compliance with all applicable trading regulations. Serves as a liaison between clearing firms, clients, and associates.">
- Banking Proficiency - Maintains knowledge of offered brokerage products, accounts, and services as well as Bank policies and procedures. Remains current on trading processes and requirements. Understands the different tools and resources available to address client concerns for each product and service.">
Qualifications:
">A bachelor's degree and 1 year of experience in sales and banking, including securities trading, or a high school diploma/GED and 4 years of experience in sales and banking, including securities trading. Required licenses include valid Series 7, 63, 65, or 66, and state-specific life and health insurance licenses.
">Compensation:
">The estimated annual salary range is $60,000-$80,000, commensurate with experience. First Citizens offers a comprehensive benefits program, including medical, dental, and vision insurance, 401(k) matching, paid time off, and more.
">Why Choose First Citizens?
">We offer a dynamic work environment that supports professional growth and development. Our associates are committed to delivering exceptional service and building lasting relationships with our clients.
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