Operations Director and Compliance Specialist

1 week ago


Lillington, North Carolina, United States First Choice Community Health Centers Full time
Job Description

The Director of Operations & Compliance is responsible for the day-to-day management of all medical and dental sites at First Choice Community Health Centers. This role oversees key areas including operations, performance management, compliance, quality, business development, strategic and financial planning, as well as special projects.

Key Performance Measures: Quarterly Performance Evaluation Score (Score Rating Targets: 90.0 or Higher= Extremely Effective, 80.0 – 89.0 = Performing at Expected Level, 70.0 - 79.0 = Less Than Effective, Below 70.0= Ineffective.)

Responsibilities may include direct observation, productivity and operational efficiency measures, patient satisfaction scores, UDS metrics, financial metrics, scorecard metrics, compliance measures, activity measures, employee survey scores, activities reporting checklist, and other operational measures.

  • Site Operations Management
  • Performance Management of Subordinate Employees
  • Quality, CQI, and Process Improvement
  • Strategic, Operating, Financial, and Program Planning
  • Corporate Compliance
  • CEO Support/Special Projects

About You
You will have a combined clinical and business management education, with graduate-level education and concentration in management and/operations. Ability to prioritize and effectively execute the goals and initiatives of the organization. Self-motivated, detail oriented and able to both effectively delegate and communicate to employees at all levels of the organization. General to advanced certifiable knowledge of Six-Sigma, Lean, Business Process Improvement and other process improvement methodologies, with field experience demonstrating measurable results preferred.

Requirements
Education: Combined clinical and business management education, with graduate-level education and concentration in management and/operations.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
MATHEMATICAL SKILLS: Ability to apply basic concepts of mathematics and computations.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Other Requirements: Use of computer skills to include working knowledge of all software available to employees and the ability to train employees on usage of software. Familiarity with effective use of computerized accounting, billing, patient information, and electronic medical records software. Must be able to use other equipment such as a fax, copier and calculator. Good organizational skills and the ability to perform numerous tasks simultaneously in a fast-paced office environment. Good analytical skills, attention to details, sense of personal responsibility for work performance and a professional attitude.

Salary Information
We offer an estimated salary of $85,000-$110,000 per year based on experience and qualifications. We also provide a comprehensive benefits package.


  • Operations Director

    1 week ago


    Lillington, North Carolina, United States Aramark Full time

    At Aramark, we are seeking a talented Operations Director to lead our contracted services team. This is an exciting opportunity for a seasoned professional with a passion for delivering exceptional client and customer experiences.Job OverviewWe generate significant revenue from our contracted services, typically ranging from $2-15M+ annually.This role...

  • Operations Director

    1 week ago


    Lillington, North Carolina, United States Aramark Full time

    About the RoleWe are seeking a seasoned Operations Director to lead our revenue growth efforts. As a key member of our team, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals.Key Responsibilities:Lead a team that provides operational expertise in contracted services.Manage client...


  • Lillington, North Carolina, United States CenterWell Home Health Full time

    About the RoleCenterWell Home Health is seeking an experienced RN Clinical Manager to lead our home health care team. As a key member of our management team, you will be responsible for overseeing direct patient services, coordinating clinical operations, and ensuring high-quality patient care.ResponsibilitiesCoordinate and oversee all direct care patient...


  • Lillington, North Carolina, United States Emerald Health & Rehab Center Full time

    Job Summary:We are seeking a skilled and compassionate Registered Nurse to join our team at Emerald Health & Rehab Center. As a Nurse Care Specialist, you will play a vital role in providing high-quality care to our residents.About Us:At Emerald Health & Rehab Center, we strive to be the leader in the long-term care industry, operating in multiple states...


  • Lillington, North Carolina, United States First Citizens Bank Full time

    Overview:">This position provides exceptional support to clients for brokerage products, services, and accounts. Responds to inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department...


  • Lillington, North Carolina, United States Optum Full time

    Optum Home & Community Care is creating a new model in healthcare that addresses physical, mental, and social needs of patients. We are uniting industry-leading solutions to build an integrated care model that helps patients access and navigate care anytime and anywhere. This includes annual clinical assessments conducted by our team members in the comfort...


  • Lillington, North Carolina, United States East Carolina University Full time

    Job OverviewWe are seeking a highly skilled and experienced General Dentist to join our faculty at East Carolina University, School of Dental Medicine. As a key member of our team, you will play a vital role in shaping the next generation of dental professionals.About the RoleThis is a full-time position that involves providing leadership and supervision of...


  • Lillington, North Carolina, United States First Choice Community Health Centers Full time

    Job SummaryWe are seeking a highly skilled Mammography Radiologic Technologist to join our team at First Choice Community Health Centers. This role is responsible for performing mammography examinations, patient education, quality control, and various computer assignments. The successful candidate will be a certified professional with a passion for...


  • Lillington, North Carolina, United States RemoteWorker US Full time

    At RemoteWorker US, we're seeking a highly skilled Business Process Improvement Analyst to join our team. As a key member of our operations team, you'll play a crucial role in ensuring the seamless execution of our daily activities.We're looking for someone with strong analytical skills and a keen eye for detail to drive process improvements and enhance...


  • Lillington, United States Government Jobs Full time

    Government Jobs - Full-Time Regular - $40,042.00 Annually POSITION SUMMARY: An employee in this position for Harnett County performs duties as required to ensure all Solid Waste Management facilities remain in compliance with all local, state, and federal regulations as specified in the operating permits and plans as approved by the North Carolina Department...

  • Registered Nurse

    1 month ago


    Lillington, United States Emerald Health & Rehab Center Full time

    On Demand Pay-get paid tomorrow for work done today!$7,500 Sign On Bonus!Looking for a new opportunity? Come work for a team that truly appreciates you and rewards you for all the hard work you do! In addition to new wages, we also have a comprehensive benefit package that is right for you!This is our Advantage:On Demand Pay-get paid tomorrow for work done...


  • Lillington, United States Emerald Health & Rehab Center Full time

    On Demand Pay-get paid tomorrow for work done today!$7,500 Sign On Bonus!Looking for a new opportunity? Come work for a team that truly appreciates you and rewards you for all the hard work you do! In addition to new wages, we also have a comprehensive benefit package that is right for you!This is our Advantage:On Demand Pay-get paid tomorrow for work done...

  • LPN/RN Unit Manager

    6 months ago


    Lillington, United States Emerald Health & Rehab Center Full time

    On Demand Pay-get paid tomorrow for work done today!Caring is at the heart of everything! Working in long term care offers many rewards you can’t find anywhere else. From the relationships you develop to the sense of pride you feel when you help others, you can find it here! Come work for a team that goes the extra mile to make a difference in the lives of...


  • Lillington, United States Illumia Full time

    Afterhours Palliative Care RN - Advanced Illness Management at Illumia summary: The Afterhours Palliative Care RN in Advanced Illness Management provides compassionate care and support for patients facing advanced illnesses during after-hour shifts. This role involves assessing patient needs, coordinating with healthcare teams, and delivering palliative...


  • Lillington, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 405415_external_USA-NC-Lillington Address: USA-NC-Lillington-119 W Cornelius Harnett B Store Code: Store 01344 Grocery (7221895) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...


  • Lillington, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 296443_external_USA-NC-Lillington Address: USA-NC-Lillington-8 The Sqr At Lillington Store Code: Store 00595 Grocery (7212731) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...


  • Lillington, NC, United States Green Leaf Care Center Full time

    On Demand Pay-get paid tomorrow for work done today! Caring is at the heart of everything! Working in long term care offers many rewards you can’t find anywhere else. From the relationships you develop to the sense of pride you feel when you help others, you can find it here! Come work for a team that goes the extra mile to make a difference in the lives...

  • Registered Nurse

    1 week ago


    Lillington, NC, United States Emerald Health & Rehab Center Full time

    On Demand Pay-get paid tomorrow for work done today! $7,500 Sign On Bonus! Looking for a new opportunity? Come work for a team that truly appreciates you and rewards you for all the hard work you do! In addition to new wages, we also have a comprehensive benefit package that is right for you! This is our Advantage: On Demand Pay-get paid tomorrow for...


  • Lillington, NC, United States Emerald Health & Rehab Center Full time

    $5,000 Sign-on Bonus Available! On Demand Pay-get paid tomorrow for work done today! Looking for a new opportunity? Come work for a team that truly appreciates you and rewards you for all the hard work you do! In addition to new wages, we also have a comprehensive benefit package that is right for you! This is our Advantage: $5,000 Sign-on Bonus...


  • Lillington, NC, United States Emerald Health & Rehab Center Full time

    On Demand Pay-get paid tomorrow for work done today! $7,500 Sign On Bonus! Looking for a new opportunity? Come work for a team that truly appreciates you and rewards you for all the hard work you do! In addition to new wages, we also have a comprehensive benefit package that is right for you! This is our Advantage: On Demand Pay-get paid tomorrow for...


  • Lillington, NC, United States First Choice Community Health Centers Full time

    SUMMARY: Performs mammography examinations, patient education, quality control, and various computer assignments as required. Responsible for performing all general radiologic procedures with minimal supervision. Contributes to the quality of patient care delivered, and take an active role in evaluating and improving care. Exhibits a patient–centered...