Reception Operations Specialist

2 weeks ago


Dallas, Texas, United States Katie L. Lewis, P.C. Family Law Full time
Job Overview

Signing Bonus

At Katie L. Lewis, P.C. Family Law, we prioritize both personal and professional development. We are in search of an experienced individual who can effectively oversee front desk operations, manage a multi-line phone system, and ensure a welcoming first impression for all visitors. The ideal candidate will be proactive, take initiative, and perform tasks with minimal oversight. This position requires full-time, in-office commitment for 40 hours each week.

Our rapidly expanding family law practice is dedicated to assembling an exceptional team. While we will provide training on our specific legal matters, we are looking for someone who can quickly adapt and contribute. This role is not intended for those seeking their initial professional experience or an introduction to customer service.

You will interact directly with clients, supporting our team and assisting our clientele. Our mission is to help clients navigate through emotional challenges feeling supported and empowered, with the assurance that they have a committed team advocating for them.

Position Details:

Role: Reception Operations Specialist

Type: Full-time

Incentives: Performance-based bonus opportunities available.

Benefits:

  • Paid time off
  • Health, dental, and vision insurance
  • Short-term and long-term disability coverage
  • Life insurance
  • Paid holidays
  • 401k plan with employer matching after one year of service
  • $100/month reimbursement for cell phone expenses

This role presents a rewarding opportunity for the right candidate. If you possess the experience and motivation to thrive in this position, we look forward to reviewing your application.

Join us in making a positive impact in our clients' lives while advancing your career.

Compensation:

$50,000+

Key Responsibilities:

  • Professionally answer, screen, and direct all incoming calls
  • Ensure all visitors receive a warm and professional welcome upon arrival
  • Maintain a tidy and well-stocked reception area and conference rooms
  • Manage the distribution of all mail deliveries to the correct recipients
  • Provide essential support to attorneys, paralegals, and legal assistants as needed
  • Assist the legal team by organizing and filing documents into client files

Qualifications:

  • Experience in handling telephone calls and managing stressful situations
  • Strong customer service, interpersonal, organizational, and time management skills
  • Proficient in Microsoft Office and basic computer skills
  • High school diploma, G.E.D., or equivalent required

About Our Firm

We are committed to growth and are focused on building our exceptional team. Nothing brings us more satisfaction than witnessing the relief and gratitude on our clients' faces after a job well done. We also value our work family and are dedicated to fostering a positive and uplifting work environment. If this aligns with your career aspirations, we look forward to discussing this opportunity with you.



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