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Reception Operations Specialist

2 months ago

Dallas, Texas, United States Katie L. Lewis, P.C. Family Law Full time


**Signing Bonus**

At Katie L. Lewis, P.C. Family Law, we prioritize both personal and professional development. We are seeking an experienced individual to oversee our front desk operations, manage a multi-line phone system, and ensure a welcoming atmosphere for all visitors. The ideal candidate will be proactive, demonstrate initiative, and be capable of completing tasks independently. This role requires full-time, in-office commitment for 40 hours per week.

As our family law firm continues to grow, we are dedicated to assembling an exceptional team. While we will provide training on our specific legal processes, we are looking for someone who can quickly adapt and contribute. This position is not intended for those seeking entry-level roles or initial customer service experience.

You will engage directly with clients, supporting our team and assisting individuals during their legal journeys. Our mission is to empower clients as they navigate emotional challenges, ensuring they feel supported by a dedicated team advocating for their interests.

**Position Overview:**

**Role:** Front Desk Coordinator

**Type:** Full-time

**Bonuses:** Performance-based bonus opportunities available.

**Benefits:**
  • Paid time off
  • Health, dental, and vision insurance
  • Short-term and long-term disability coverage
  • Life insurance
  • Paid holidays
  • 401k plan with employer matching after one year of service
  • $100/month reimbursement for cell phone expenses
This position offers a rewarding opportunity for the right candidate. If you possess the experience and motivation to thrive in this role, we encourage you to consider this opportunity.

**Key Responsibilities**

• Professionally answer, screen, and direct all incoming calls

• Ensure all visitors receive a courteous and professional welcome

• Maintain a clean and organized lobby, reception area, and conference rooms

• Manage the distribution of all mail deliveries to the correct recipients

• Provide essential assistance to attorneys, paralegals, and legal assistants as needed

• Support the legal team by organizing and filing documents into client files

**Qualifications**

• Experience in handling telephone calls and managing challenging situations

• Strong customer service, interpersonal, organizational, and time management skills

• Proficient in Microsoft Office and basic computer applications

• High school diploma, G.E.D., or equivalent required